Data metric | AB | MB | QC | NL |
Reach | ||||
Total number of cases completed | X | X | X | X |
Number of specialties available | X | X | X | X |
Top-five most frequently requested specialties | X | X | X | X |
Effectiveness | ||||
Average specialist response time | X | X | X | X |
Proportion of advice on new/additional action | X | X | X | |
Whether a referral was originally considered/ultimately provided | X | X | X | |
PCP satisfaction | X | X | X | |
Adoption | ||||
Number of PCPs who joined the service | X | X | X | X |
Number of clinics with participating PCPs | X | X | ||
Number of cities/towns with participating PCPs | X | X | X | X |
Number of specialists who joined the service | X | X | X | |
PCP enrolment by month | X | X | ||
Proportion of active PCPs (submitted ≤ one case) | X | X | X | |
Implementation | ||||
Hosts and key partners | X | X | X | X |
Platform | X | X | X | X |
Payment model | X | X | X | X |
Maintenance | ||||
Number of cases completed over time (eg, monthly case volume) | X | X | X | X |
Number of PCPs who joined the service during the 1-year period | X | X |
AB, Alberta; MB, Manitoba; NL, Newfoundland and Labrador; PCP, primary care provider; QC, Quebec.