Table 2

All statements about the relative importance of all four types of improvement consequences, in descending order of average strength of agreement

% rating very or extremely importantMean rating*
Improvement goals100†4.85†
Improvement trade-offs95†4.58†
Unpleasant surprises90†4.30†
Pleasant surprises703.68
  • *1=not at all important, 2=slightly important, 3=somewhat important, 4=very important, 5=extremely important.

  • †Indicates consensus among panellists meaning that ≥80% of participants rated a statement as very important and extremely important.