Table 3

All statements about the relative importance of WHO should be involved in identifying potential consequences, prioritising which consequences to systematically evaluate, undertaking appropriate evaluation and interpreting the data

Identifying potential consequencesPrioritising which consequences to systematically evaluateUndertaking appropriate evaluationInterpreting the data
% rating very or extremely importantMean rating*% rating very or extremely importantMean rating*% rating very or extremely importantMean rating*% rating very or extremely importantMean rating*
Clinical teams delivering the targeted care (clinicians and non-clinicians who directly engage with patients in the targeted area)100†4.80†96†4.75†91†4.60†86†4.48†
Managerial staff involved in organising the targeted care80†4.22†83†4.25†754.12784.18
Patients or carers83†4.21†703.98583.61563.70
Clinical teams outside the targeted area of improvement who directly engage with patients663.73553.55483.35403.28
Improvement advisors (people with healthcare improvement expertise external to the local clinical and managerial teams613.86713.95734.0091†4.30†
Third sector (eg, voluntary and community organisations, charities or social enterprises)503.42183.40363.01383.15
Academics (people with relevant expertise with a university or similar academic base and perspective)463.36533.48383.15733.93
Policy-makers and regulators463.33483.33403.01563.45
  • *1=not at all important, 2=slightly important, 3=somewhat important, 4=very important, 5=extremely important.

  • †Indicates consensus among panellists meaning that ≥80% of participants rated a statement as very important and extremely important.