Since the disciplinary process: | Reprimand, % | Warning, % | Total, % | Χ2 (p value) |
I make more accurate notes in patient records | 77.8 | 60.8 | 64.2 | – |
I have discussed possible improvement measures with my colleagues/managers | 70.0 | 58.8 | 60.8 | – |
I do supplementary research earlier | 57.6 | 37.4 | 41.3 | 4.47 (0.03) |
I accede more to the wishes of patients | 52.9 | 30.8 | 35 | 5.93 (0.01) |
I try to avoid risky patients | 52.9 | 40.8 | 43.1 | – |
I see each patient as a potential new complainant | 52.8 | 33.6 | 37.4 | 4.56 (0.033) |
I avoid similar patients to the complainant | 40 | 30.1 | 32.0 | – |
I work more strictly according to protocols | 36.1 | 27.9 | 29.5 | – |
I avoid certain actions | 36.4 | 25.5 | 27.6 | – |
I try to communicate better with patients | 20.6 | 28.2 | 26.7 | – |
I see that it was necessary to implement improvement measures | 17.1 | 28.5 | 26.3 | – |
I can signal discomfort in patients earlier | 20 | 15.1 | 16.0 | – |
*Only significant differences are given.
Bolded value considered differences to be significant where they had a p value of <0.05.