Quality domains employed by the Care Inspectorate.
| Quality and risk domains | Elaboration |
| Quality of care and support | How well does the service meet the needs of the service users? This includes looking at the outcomes and materials of the provided services and interviewing service users. |
| Quality of management and leadership | How is the service managed and does the strategy for development consider the needs of the service users? This includes interviewing staff and service users. |
| Quality of environment | What is the quality of the setting in which a service is delivered? This includes investigating if the site is clean and properly maintained. |
| Quality of staffing | What is the quality of staff in terms of, for example, qualifications and training? This includes interviewing staff and service users. |
| Risk of services | A joint assessment of the nature of the services (some services are inherently more ‘risky’ than others), if complaints have been issued towards a service and whether any requirements were posed after the last inspection. |