Table 4

Cross tabulation of sector over quality domains, risk score and requirements/complaints posed after inspection within last 3 years

For-profit sectorPublic sectorThird sector
Quality of care (n=12 322)
 Poor quality57 (0.78)10 (0.39)20 (0.80)
 Adequate quality2641 (36.31)732 (28.73)718 (28.71)
 Good quality4575 (62.90)1806 (70.88)1763 (70.49)
Quality of staff (n=7933)
 Poor quality59 (2.04)8 (0.31)25 (1.00)
 Adequate quality1475 (51.09)783 (30.74)875 (35.01)
 Good quality1353 (46.87)1756 (68.94)1599 (63.99)
Quality of environment (n=10 293)
 Poor quality32 (0.48)7 (0.32)11 (0.81)
 Adequate quality2515 (37.58)759 (35.60)553 (40.84)
 Good quality4145 (61.94)1408 (64.77)790 (58.35)
Quality of management (n=12 386)
 Poor quality107 (1.47)15 (0.59)38 (1.52)
 Adequate quality3642 (50.12)1041 (40.87)1033 (41.83)
 Good quality3518 (48.41)1491 (58.54)1441 (56.65)
Risk of services (n=13 268)
 Low risk7263 (89.96)2420 (93.22)2259 (86.95)
 Medium risk504 (6.24)140 (5.39)231 (8.89)
 High risk307 (3.8)36 (1.39)108 (4.16)
Complaints received within last 3 years
 No7233 (89.16)2453 (94.46)2377 (91.35)
 Yes879 (10.84)144 (5.54)225 (8.65)
 Total811225972602
Requirements posed after inspection within last 3 years
 No4944 (81.69)2025 (86.72)1737 (80.57)
 Yes1108 (18.31)310 (13.28)419 (19.43)
 Total605223352156
  • Percentages in parentheses.