Theme | Quote |
Usability of the intervention, delivery mode, outbound and inbound calls | ’It was certainly easy to use. There’s nothing complex about it really. I mean, if you’ve got any questions, you can just ring the numbers. I didn’t have any questions, personally, but if you’ve got any, you can ring the number and it’s quite easy and straightforward.' Patient 01006W ’It was always dead on time too, and if I—so, it didn’t recognise it, they phoned back, sort of, about five min later and then it was alright.' Patient 01024X ’Well, it was very easy, just—yeah, very easy. I had clear numbers to call if there was a problem, which I did, on a couple of occasions. No, it was very easy … I think having the choice of time is best … Yes, yeah, no, I think that is important, the choice of time, definitely.' Patient 02028K ’It was easy and as long as it was at a set time, which it was, and there’s—and if there’s a second mobile phone, so if the first one misses, at least you can get hold of the person on the mobile if they’re out and about.' Patient 01025G |
Data from patients’ (n=17) face-to-face interviews at the end of the 1-month pilot intervention (T2).