Descriptives for patient-assessed scales and items*
| n | Missing (%) | Mean | SD | Ceiling (%) | |
| Structure and facilities (scale) | 1624 | 3.5 | 68.3 | 18.7 | 2.8 |
| Were you welcomed satisfactorily when admitted to the institution? | 1615 | 4.0 | 4.0 | 1.0 | 34.4 |
| Have you had enough time for talks and contact with clinicians/personnel? | 1495 | 11.2 | 3.7 | 1.0 | 18.1 |
| Have you felt safe at the institution? | 1500 | 10.9 | 4.0 | 1.0 | 35.0 |
| Have the activities offered at the institution been satisfactory? | 1442 | 14.3 | 3.3 | 1.2 | 15.5 |
| Have the meals at the institution been satisfactory? | 1595 | 5.2 | 3.8 | 1.0 | 27.3 |
| Have you been satisfied with the possibility for privacy? | 1596 | 5.2 | 3.7 | 1.1 | 24.0 |
| Patient-centred interaction (scale) | 1509 | 10.3 | 58.3 | 20.9 | 2.6 |
| Do you perceive that the clinicians/personnel understand your situation? | 1509 | 10.3 | 3.6 | 1.1 | 20.6 |
| Have you had the chance to tell the clinicians/personnel what is important about your condition? | 1495 | 11.2 | 3.8 | 0.9 | 21.8 |
| Do you consider that your treatment has been adjusted to your situation? | 1482 | 11.9 | 3.5 | 1.1 | 16.7 |
| Have you had influence on the choice of treatment regime? | 1453 | 13.7 | 3.1 | 1.1 | 10.7 |
| Has the institution given you adequate information about your mental condition/diagnosis? | 1401 | 16.8 | 3.1 | 1.2 | 12.5 |
| Has the institution given you adequate information about the treatment options available to you? | 1420 | 15.6 | 2.9 | 1.1 | 8.9 |
| Outcomes (scale) | 1587 | 5.7 | 58.2 | 23.1 | 3.5 |
| Have the help and treatment you have received at the institution improved your ability to understand your mental condition? | 1536 | 8.7 | 3.3 | 1.1 | 16.1 |
| Have the help and treatment you have received at the institution improved your ability to cope with your mental condition? | 1541 | 8.4 | 3.2 | 1.1 | 12.8 |
| Have the help and treatment you have received at the institution led you to believe that your life will improve after discharge? | 1560 | 7.3 | 3.2 | 1.1 | 14.3 |
| All in all, have the help and treatment you have received so far at the institution been satisfactory? | 1628 | 3.3 | 3.6 | 1.1 | 17.6 |
| All in all, what benefit have you gained from the treatment you have received so far at the institution? | 1563 | 7.1 | 3.3 | 1.1 | 14.1 |
*Patient-assessed scales scored 0–100, where 100 represents the best possible assessment. To obtain a scale score, patients had to complete at least half of the items in the scale. Items: 1 to 5, where 5 is best. Ceiling effect: percentage top score/value.