Table 4

Preidentified themes of potential eConsult barriers and facilitators24

FacilitatorsBarriers
Improvement in care coordinationIssues with privacy and security
Better clinical careLimited awareness and ease of use
Disseminate best practice and educational platformAversion to adopt new technology
Facilitate better continuity of careRequired pace of change
Comprehensive data to make decisions easily without the need for a face-to-face consultationCost
Quick feedback to primary care providersLimited workforce
Clarity of information and improved detailsLack of interest
Timeliness/reduced delays for patientAversion to change
Convenience (eg, less travels for patient)Lack of time
Rapid triage and identification of cases needing urgent careConvincing patients to agree difficult
Compensation issues