Table 1

Pilot vs control group. ISOBAR, Identifiy, Situation, Observations, Background, Agreed Plan, Read Back; SBAR, Situation, Background, Assessment, Recommendation.

Control groupPilot groupGroup comparison
Pre
(n=72)
Post
(n=36)
Pre
(n=63)
Post
(n=52)
Pre–post comparisonPost
M±SDM±SDM±SDM±SDP values*P values†
ImportanceCommunicate properly with patients5.78±0.455.81±0.405.77±0.465.83±0.380.130.80
Perform an accurate handover of my patients to other physicians5.89±0.325.83±0.385.76±0.655.77±0.470.640.58
Communicate properly with other healthcare professionals (eg, nurses, pharmacists, etc)5.71±0.575.72±0.515.62±0.615.60±0.630.820.39
Use standard communication tools (eg, such as SBAR, ISOBAR, surgical checklist, etc)4.83±0.895.17±0.564.73±0.774.88±0.900.160.15
Write a complete and accurate discharge letter5.43±0.895.64±0.495.43±0.865.43±0.540.980.08
Adequately communicate with a patient’s follow-up provider5.54±0.635.61±0.495.48±0.765.57±0.540.330.78
Dealing with confidentiality issues5.79±0.445.86±0.355.68±0.0565.71±0.540.800.19
ConfidenceCommunicate properly with patients4.58±0.844.36±0.994.51±0.764.88±0.81<0.01‡<0.01‡
Perform an accurate handover of my patients to other physicians3.42±1.063.64±1.053.37±0.964.17±0.81<0.01‡<0.01‡
Communicate properly with other healthcare professionals (eg, nurses, pharmacists, etc)3.92±1.063.69±1.063.92±1.024.25±0.81<0.05§<0.05§
Use standard communication tools (eg, such as SBAR, ISOBAR, surgical checklist, etc)1.88±1.102.44±1.321.89±1.113.75±0.88<0.01‡<0.01‡
Write a complete and accurate discharge letter2.69±1.132.64±1.102.86±1.323.60±1.14<0.01‡<0.01‡
Adequately communicate with a patient’s follow-up provider3.11±1.183.08±1.302.86±1.224.15±0.94<0.01‡<0.01‡
Dealing with confidentiality issues4.96±0.865.00±1.074.84±0.775.13±0.91<0.01‡0.62
  • Scores are based on a 6-point Likert scale (1=not at all important/confident to 6=very important/confident).

  • *Wilcoxon test.

  • †Mann-Whitney test.

  • ‡Significant at 1% level.

  • §Significant at 5% level.