Table 2

Study characteristics and outcomes sorted by effect on patient safety, study design and year

StudyDesignSettingHow SBAR was usedPatient outcome defined asEffect
Field et al 49
2011
RCTNursing homeTelephone communication from nurse to doctor—anticoagulation managementINR values within the target range
Randmaa et al 37
2014
CCTHospitalPatient hand-off—physician and nursesCIRS events (communication errors)
De Meester et al 55*
2013
BASHospitalTelephone communication from nurse to doctor—deteriorating/status change of a patient(1) Unexpected death and (2) ICU admission
Pineda54
2015
BASHospitalPatient hand-of f—nursesPatient falls
Devereaux et al 57
2016
BASNursing homeTelephone communication from nurse to doctor—deteriorating/status change of a patient(1) 30-day readmissions, (2) transfers to hospital and (3) avoidable hospitalisations
Haig et al 51
2006
BASHospitalTeam communication in general(1) Adverse patient and (2) drug events
Andreoli et al 52
2010
BASRehabilitation clinicTeam communication in general(1) Falls severity (four levels), (2) near-miss reporting
Freitag and Carroll53
2011
BASHospitalPatient hand-off—nurses(1) Inpatient fall rate, (2) restrained patients rate and (3) catheter-associated UTI
Christie and Robinson41
2009
BASHospitalPatient hand-off— physician and nurses(1) Hospital mortality, (2) adverse events, (3) cardiac arrests, (4) MRSA bacteraemias
Field et al 49
2011
RCTNursing homeTelephone communication from nurse to doctor—anticoagulation managementPreventable AE related to warfarin therapy
Telem et al 50
2011
CCTHospitalPatient hand-off—physicianSentinel events
De Meester et al 55
2013
BASHospitalTelephone communication from nurse to doctor—deteriorating/status change of a patientCall of cardiac arrest team
Jarboe56
2015
BASNursing homesTelephone communication from nurse to doctor—deteriorating/status change of a patient(1) Overall number of transfers to acute care hospitals, (2) types of transfers by clinical condition criteria, (3) transfers resulting in hospitalisation
Andreoli et al 52
2010
BASRehabilitation clinicTeam communication in generalFalls incidence
  • If a study reported outcomes with different effects on patient safety, the study results are listed separately.

  • ▲, statistically significant evidence for improvement; △, descriptive evidence for improvement (no statistical test reported); ○, no significant evidence of a change; ∇, descriptive reduction of patient safety.

  • *And nursing hand-off (between shifts).

  • AE, adverse event; BAS, before–after study; CCT, clinical controlled trial; CIRS, critical incident reporting system; ICU, intensive care unit; INR, international normalised ratio; MRSA, methicillin-resistant Staphylococcus aureus; RCT, randomised controlled trial; SBAR, situation, background, assessment and recommendation; UTI, urinary tract infection.