| Hospital level |
Ensure managerial support for the organisation of the NMCR and for the implementation of the resulting recommendations Aim at regular sessions Ensure active participation of all staff involved in case management, including mid-level staffing Ensure that ground rules are respected Ensure that the review follows the steps suggested in WHO manual9
Ensure that user’s views are collected and taken into consideration Ensure that recommendations developed are SMART Ensure that every session starts by following up on the previous recommendations Document the implementation of the recommendations (provide date and description) Document, analyse and disseminate results of the NMCR at hospital level, including type of recommendations developed and percentage of those implemented
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| National level |
Set up/strengthen the national coordinating team Develop a plan for regular quality assessment and reinforcement Strengthen technical skills among staffing on the principles, methods and practices of the NMCR cycle Practical training on how to conduct interviews in order to collect women’s views Support networking activities among facilities (eg, exchange visits) Document, analyse and disseminate results of the NMCR at national level
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| WHO and other development partners |
Ensure regular and timely technical support for capacity development, including developing skills for women interviews Provide support for developing legal framework and national guidance manual for NMCR Support regular monitoring of the implementation in a coordinated manner Support results dissemination and discussion Support timely quality assessments and subsequent actions for quality improvement Support networking activities among facilities/countries with the objective of improve quality of NMCR cycle Ensure continuous support for updating key national guidelines, local protocols and standards for clinical practice
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