Excerpt of the coding scheme
| Unit of analysis/quote | Paraphrase | Category | Coding rules and anchor examples |
| Talk with a colleague and point out to him that an error has happened to him and ask him how it might have happened. I would also be more cautious, so that those things wouldn’t happen to me. In this case I wouldn’t disclose to the patient. (No. 28, scenario 5) | Point out to the colleague that an error has happened to him. | Communication with colleagues | Statements are coded if the error is directly addressed when speaking to colleagues/physicians. Statements are not coded if there is no distinct contact person. Anchor example: ‘Talk with a colleague and indicate to him that an error has happened to him.’ |
| Asking how the error occurred | Cause analysis | Statements are coded as soon as a search for an error, search for causes/causal relations, is mentioned. Anchor example: ‘Search the reason how this mix-up came to be… Deliberate the working process.’ | |
| I, myself, am more cautious in the future. | Personal learning | Statements are coded where a personal perspective resulting in a learning process is apparent. Anchor example: ‘I, myself am more cautious in the future.’ | |
| Would conceal the error from the patient | Concealment | Statements are coded when it indicates concealment or not talking/reporting of the error to the patient. Anchor example: ‘I would not inform the patient.’ |