| Treatment process aspects | Yes (%) | Neutral (%) | No (%) |
| Used contents resulted in too little flexibility | 16 | 24 | 60 |
| There was too much structure | 20 | 24 | 56 |
| There was too much information | 16 | 32 | 52 |
| I would have preferred more time for talking and exchange | 48 | 32 | 20 |
*P<0.05, ***P<0.001.