Table 1

Ward level descriptive statistics for all staff and patient survey measures

ST harm-free care (Phase 1)
Mean %
Patient Measure
of Safety
Mean (SD)*
Friends and Family Test
Mean (SD)*
CQUIN
Mean (SD)†
Patient Safety Grade
Mean (SD)*
Positively deviant wards
 Ward 190.144.33 (0.45)4.71 (0.56)2.48 (0.45)4.29 (0.56)
 Ward 392.684.21 (0.34)4.55 (0.67)2.58 (0.47)4.21 (0.70)
 Ward 691.483.94 (0.37)4.14 (1.15)2.45 (0.32)4.09 (0.54)
 Ward 1090.974.52 (026)4.65 (0.49)2.53 (0.48)4.13 (0.78)
Comparison wards
 Ward 288.484.11 (0.53)4.26 (0.75)2.25 (0.50)3.50 (1.15)
 Ward 487.724.09 (0.39)4.26 (1.00)2.43 (0.45)4.07 (0.48)
 Ward 585.173.96 (0.39)4.15 (1.23)2.18 (0.58)4.05 (0.52)
 Ward 887.904.51 (0.27)4.75 (0.44)2.48 (0.33)3.69 (0.79)
 Ward 988.014.30 (0.36)4.46 (0.88)2.50 (036)3.29 (1.16)
Average
 PD group91.334.24 (0.41)4.51 (0.78)2.51 (0.43)4.18 (0.67)
 Comparison group87.464.20 (0.43)4.38 (0.92)2.38 (0.46)3.71 (0.91)
  • *Measured on a 0–5 Likert scale.

  • †Measured on a 0–3 Likert scale. Higher scores represent safer perceptions of patient care on all measures.

  • CQUIN, Commissioning for Quality and Innovation; PD, positive deviant; ST, Safety Thermometer.