Characteristics of patients who had an email, telephone or face-to-face consultation in general practices that registered none, a few (n<100) and many (n≥100) email consultations
| General practices that did not register any email consultation (n=211) | General practices that registered a few (n<100) email consultations (n=175) | General practices that registered many (n≥100) email consultations (n=43) | ||||||
| Patient characteristics | Telephone n patients= 255 153 | Face-to-face (short+long) n patients= 466 672 | Email n patients= 3214 | Telephone n patients= 275 352 | Face-to-face (short+long) n patients= 441 424 | Email n patients= 7 225 | Telephone n patients= 81 221 | Face-to-face (short+long) n patients= 133 427 |
| Mean (SD) or n (%) | Mean (SD) or n (%) | Mean (SD) or n (%) | Mean (SD) or n (%) | Mean (SD) or n (%) | Mean (SD) or n (%) | Mean (SD) or n (%) | Mean (SD) or n (%) | |
| Age | 47.3 (SD=23.7) | 43.6 (SD=23.4) | 46.4 (SD=20.8) | 45.7 (SD=23.5) | 42.0 (SD=23.4) | 46.4 (SD=19.9) | 45.2 (SD=23.3) | 42.1 (SD=22.9) |
| Gender (% male) | 103 117 (40.4) | 212 399 (45.5) | 1 355 (42.2) | 110 337 (40.1) | 198 051 (44.9) | 3 055 (42.3) | 32 288 (39.8) | 59 850 (44.9) |
| NSES | 0.02 (SD=1.02) | 0.02 (SD=1.02) | 0.22 (SD=1.07) | 0.06 (SD=1.18) | 0.05 (SD=1.19) | 0.36 (SD=0.97) | 0.35 (SD=0.97) | 0.38 (SD=0.97) |
NSES, neighbourhood socioeconomic status.