Characteristics of patients who had a general practice consultation by email, telephone or face-to-face for diabetes in general practices that registered none, a few (n<25) or many (n≥25) email consultations for diabetes
| General practices that did not register any email consultations for diabetes (n=351) | General practices that registered a few (n<25) email consultations for diabetes (n=69) | General practices that registered many (n≥25) email consultations for diabetes (n=9) | ||||||
| Patient characteristics | Telephone n patients= 11 723 | Face-to-face (short+long) n patients= 16 674 | Email n patients= 132 | Telephone n patients= 2992 | Face-to-face (short+long) n patients= 4025 | Email n patients= 233 | Telephone n patients= 516 | Face-to-face (short+long) n patients= 1114 |
| Mean (SD) or n (%) | Mean (SD) or n (%) | Mean (SD) or n (%) | Mean (SD) or n (%) | Mean (SD) or n (%) | Mean (SD) or n (%) | Mean (SD) or n (%) | Mean (SD) or n (%) | |
| Age | 68.0 (SD=14.5) | 65.5 (SD=12.9) | 62.0 (SD=11.3) | 67.8 (SD=14.8) | 65.6 (SD=12.9) | 61.2 (SD=11.8) | 66.2 (SD=14.8) | 64.7 (SD=12.5) |
| Gender (% male) | 5 587 (47.7) | 9 053 (54.3) | 80 (60.6) | 1 361 (45.5) | 2 142 (53.2) | 133 (57.1) | 245 (47.5) | 662 (59.4) |
| NSES | −0.17 (SD=1.19) | −0.20 (SD=1.14) | 0.11 (SD=1.01) | −0.15 (SD=1.10) | −0.17 (SD=1.06) | 0.46 (SD=0.69) | 0.42 (SD=0.78) | 0.43 (SD=0.71) |
NSES, neighbourhood socioeconomic status.