Table 5

Characteristics of patients who had a general practice consultation by email, telephone or face-to-face for diabetes in general practices that registered none, a few (n<25) or many (n≥25) email consultations for diabetes

General practices that did not register any email consultations for diabetes (n=351)General practices that registered a few (n<25) email consultations for diabetes (n=69)General practices that registered many (n≥25) email consultations for diabetes (n=9)
Patient characteristicsTelephone
n patients=
11 723
Face-to-face
(short+long)
n patients=
16 674
Email
n patients=
132
Telephone
n patients=
2992
Face-to-face (short+long)
n patients=
4025
Email
n patients=
233
Telephone
n patients=
516
Face-to-face (short+long)
n patients=
1114
Mean (SD) or
n (%)
Mean (SD) or
n (%)
Mean (SD) or
n (%)
Mean (SD) or
n (%)
Mean (SD) or
n (%)
Mean (SD) or
n (%)
Mean (SD) or
n (%)
Mean (SD) or
n (%)
Age68.0 (SD=14.5)65.5 (SD=12.9)62.0 (SD=11.3)67.8 (SD=14.8)65.6 (SD=12.9)61.2 (SD=11.8)66.2 (SD=14.8)64.7 (SD=12.5)
Gender (% male)5 587 (47.7)9 053 (54.3)80 (60.6)1 361 (45.5)2 142 (53.2)133 (57.1)245 (47.5)662 (59.4)
NSES−0.17 (SD=1.19)−0.20 (SD=1.14)0.11 (SD=1.01)−0.15 (SD=1.10)−0.17 (SD=1.06)0.46 (SD=0.69)0.42 (SD=0.78)0.43 (SD=0.71)
  • NSES, neighbourhood socioeconomic status.