Results of overall appropriate outcome over time by scenario
| Scenario | Visits 1–3 (%) | Visits 4–6 (%) | Visits 7–9 (%) | Overall (%) | Improvement over time* |
| Adult cough/cold (n=52) | 17 | 41 | 53 | 37 | Yes (P=0.044) |
| Adult pain (n=52) | 67 | 53 | 71 | 64 | No (P=0.725) |
| Allergic rhinitis (n=50) | 6 | 18 | 27 | 16 | Yes (P=0.018) |
| Asthma (n=54) | 50 | 83 | 78 | 70 | No (P=0.067) |
| Diarrhoea (n=51) | 50 | 65 | 56 | 57 | No (P=0.427) |
| Dyspepsia (n=53) | 78 | 65 | 67 | 70 | No (P=0.823) |
| Insomnia (n=53) | 33 | 77 | 61 | 57 | No (P=0.073) |
| Paediatric cough/cold (n=54) | 72 | 83 | 78 | 78 | No (P=0.901) |
| Paediatric fever (n=51) | 47 | 53 | 94 | 65 | Yes (P=0.010) |
| Smoking cessation (n=51) | 12 | 19 | 50 | 28 | Yes (P=0.005) |
| All (n=521) | 43 | 56 | 64 | 54 | Yes (P<0.001) |
*Significance determined by point–biserial analyses, P<0.05.