Community health service users’ experiences and their views of PCPs by age (n=464)
| Total* (%) | Age (years) | p Value χ2 test | ||||
| 18–39 (%) | 40–59 (%) | 60 or above (%) | ||||
| I have a regular doctor. | Agree | 246 (54.3) | 135 (50.2) | 61 (55.0) | 50 (68.5) | 0.020 |
| Disagree | 207 (45.7) | 134 (49.8) | 50 (45.0) | 23 (31.5) | ||
| One main reason I go to a PCP is to seek their professional advice. | Agree | 294 (65.0) | 187 (69.0) | 66 (60.0) | 41 (57.7) | 0.092 |
| Disagree | 158 (35.0) | 84 (31.0) | 44 (40.0) | 30 (42.3) | ||
| One main reason I go to a PCP is to buy or refill some medications. | Agree | 253 (56.0) | 122 (45.0) | 70 (64.2) | 61 (84.7) | 0.000 |
| Disagree | 199 (44.0) | 149 (55.0) | 39 (35.8) | 11 (15.3) | ||
| PCPs are polite to me. | Agree | 385 (84.6) | 218 (80.7) | 100 (89.3) | 67 (91.8) | 0.020 |
| Disagree | 70 (15.4) | 52 (19.3) | 12 (10.7) | 6 (8.2) | ||
| PCPs listen to me carefully when I talk about my illness. | Agree | 397 (87.3) | 233 (86.3) | 101 (90.2) | 63 (86.3) | 0.565 |
| Disagree | 58 (12.7) | 37 (13.7) | 11 (9.8) | 10 (13.7) | ||
| PCPs explain to me patiently (eg, my disease, management plan, drug adverse effects and so on). | Agree | 367 (80.8) | 211 (78.4) | 94 (83.9) | 62 (84.9) | 0.289 |
| Disagree | 87 (19.2) | 58 (21.6) | 18 (16.1) | 11 (15.1) | ||
| PCPs care about my mental health (eg, my worries and mood and so on). | Agree | 301 (66) | 168 (62.0) | 75 (67.0) | 58 (79.5) | 0.020 |
| Disagree | 155 (34.0) | 103 (38.0) | 37 (33.0) | 15 (20.5) | ||
| PCPs are empathetic. | Agree | 319 (70.3) | 183 (67.5) | 79 (70.5) | 57 (80.3) | 0.112 |
| Disagree | 135 (29.7) | 88 (32.5) | 33 (29.5) | 14 (19.7) | ||
| PCPs keep a good relationship with me. | Agree | 314 (69.3) | 181 (66.8) | 77 (70.0) | 56 (77.8) | 0.196 |
| Disagree | 139 (30.7) | 90 (33.2) | 33 (30.0) | 16 (22.2) | ||
| PCPs put patients’ interests at first place. | Agree | 312 (68.9) | 178 (65.7) | 79 (71.2) | 55 (77.5) | 0.135 |
| Disagree | 141 (31.1) | 93 (34.3) | 32 (28.8) | 16 (22.5) | ||
*The numbers do not add up because of missing ages in some of the responses.
PCP, primary care provider.