Second-order construct | (n, %) | Description and citations for supporting articles from the top quartile | Illustrative quotes |
1. Training and knowledge | n=38, 86% |
| “All practitioners whose patients include children should avail themselves regularly of educational opportunities to increase their knowledge of the epidemiology and evaluation of child abuse and neglect.”112 “Professionals and authorities should have increased awareness of the legislation and their duties in all forms of violence.”104 “Good guidelines are important, but missing guidelines must not be an excuse not to care.”107 “Reporting, a legal requirement, must be separated from responding, which is a moral duty.”99 |
2. Consultation | n=23, 52% |
| “Another important finding from the study is the urgent need to improve systematic collaboration and a trustful relationship with CPS.”43 “An important resource to develop in an effort to improve child abuse and neglect detection and reporting may be the identification and ongoing support of child abuse and neglect content experts within nonpediatric and nonacademic hospital.”75 |
3. Communication | n=21, 47% |
| “Forewarning is critical for ensuring that clients do not feel deceived into thinking that superior levels of confidentiality exist.108 “Mandated professionals require feedback from child protection agencies.”76 |
4. Support | n=12, 27% |
| “Employing bodies are encouraged to provide a suitable support mechanism to decrease the stress and anxiety of individuals who are emotionally traumatised by the process of mandatory reporting.”76 |
5. Structural concerns | n=7, 16% |
| “It is recommended that a formalised national framework for reporting and feedback be established, which incorporates exemplar cases to demonstrate processes and outcomes which will positively influence future decision-making of mandated professionals.”76 |
6. Child rights & well-being | n=6, 14% |
| “If the intention is for children to have the full status of victim, the focus should not only be on reporting but also on the responses following reporting.”104 |
7. Cultural competence | n=4, 9% |
| “People’s preference for traditional ways of dealing with problem should not be taken lightly, especially as any dismissal of it could be taken as constituting a lack of trust and understanding by the establishment of the current African ways of dealing with abuse.”53 |
8. Evidence | n=4, 9% |
| “Physicians and other healthcare workers are legally required to report cases if they have reasonable suspicion of child abuse.”92 |
CPS, child protective services; MRs, mandated reporters.