Action plans developed by the Income Security Health Promotion service
| Action plan details (n=181) | n (%) | |
| Action plan for ISHP* | Any actions required by health promoter | 143 (79%) |
| Provide patient with resources/handouts | 69 (38%) | |
| Consult with external organisation | 60 (33%) | |
| Gather additional information | 45 (25%) | |
| Advocate for patient to external organisation | 48 (26%) | |
| Plan for accompanying patient | 6 (3%) | |
| Form completion/review/assistance | 47 (26%) | |
| Refer internally to family health team | 16 (9%) | |
| Refer externally | 33 (18%) | |
| Other | 14 (8%) | |
| Action plan for patient* | Any action for patient | 119 (66%) |
| Gather supporting documents | 58 (32%) | |
| Contact external organisation | 57 (31%) | |
| Review materials provided | 19 (10%) | |
| Other | 38 (21%) | |
| Plan for follow-up | 105 (58%) | |
| Discharged | 34 (19%) | |
*Does not sum to 100% as more than one option could be selected.
ISHP, income security health promoter.