X1 Media and public opinion bad guidance | 0.841 | | | | | |
X2 The government has not invested enough in health expenditure | 0.790 | | | | | |
X3 Health resources are limited | 0.787 | | | | | |
X4 Now the medical system is imperfect | 0.768 | | | | | |
X5 The relevant laws to deal with medical disputes in not perfect | 0.698 | | | | | |
X6 The perpetrators of previous hospital workplace violence were not penalised accordingly | 0.650 | | | | | |
X7 Hierarchical medical system is not perfect | 0.608 | | | | | |
X8 Medical insurance reimbursement ratio is not high | 0.605 | | | | | |
X9 Problems in communication | | 0.826 | | | | |
X10 Medical staff attitude is not kind | | 0.822 | | | | |
X11 Medical staff to medical service information is not enough explanation | | 0.809 | | | | |
X12 Medical staff active service awareness in not strong | | 0.781 | | | | |
X13 The technical level of medical staff is not high | | 0.762 | | | | |
X14 Healthcare workers do not protect the patient's privacy | | 0.741 | | | | |
X15 Doctors use drugs that do not follow the appropriate guidelines | | 0.690 | | | | |
X16 The personality of patients extreme irritability | | | 0.798 | | | |
X17 The patient is irritable because of the stress of the disease itself and other aspects | | | 0.793 | | | |
X18 Patients do not understand the hospital rules and anger in the medical staff | | | 0.775 | | | |
X19 The patient will be in the rest of the hospital grievances vent to medical staff | | | 0.739 | | | |
X20 Patients with high expectations of medical effects | | | 0.670 | | | |
X21 The patient's understanding of the medical staff is not enough | | | 0.665 | | | |
X22 Patients lack the legal means to resolve medical errors or accidents | | | 0.570 | | | |
X23 Medical environment is noisy | | | | 0.822 | | |
X24 The layout of hospital departments in unreasonable | | | | 0.770 | | |
X25 Medical treatment process more cumbersome | | | | 0.751 | | |
X26 Waiting time is too long | | | | 0.613 | | |
X27 Medical environment facilities are not perfect | | | | 0.549 | | |
X28 Treatment ineffective | | | | | 0.742 | |
X29 Complication occurred in patients or adverse drug reactions occurred in patients | | | | | 0.738 | |
X30 Patients with complex disease | | | | | 0.718 | |
X31 Conformity psychology of patients and their family members to the hospital workplace violence | | | | | | 0.699 |
X32 By the same ward medical events of medical disputes or violence | | | | | | 0.686 |
X33 Patients were investigated for financial compensation | | | | | | 0.650 |