Table 3

Calls resulting in use of emergency services (ambulance calls or recommendation to attend A&E)

2013–2014
Q4
2014–2015
Q1
2014–2015
Q2
2014–2015
Q3
2014–2015
Q4
2015–2016
Q1
2015–2016
Q2
2015–2016
Q3
2015–2016
Q4
2016–2017
Q1
2016–2017
Q2
Percentage of calls recommended to emergency services
 Emergency ambulance dispositions10.810.611.111.110.610.211.411.611.712.112.5
 Recommended to A&E7.47.68.27.27.78.38.98.07.98.89.0
Percentage of calls recommended to access non-emergency care
 Recommended to primary care63.363.261.062.762.562.460.762.062.360.960.0
 Recommended to another service3.33.73.73.53.73.63.73.73.83.63.7
 Recommended to self care15.114.915.915.515.615.515.414.714.314.514.7
  • A&E, accident and emergency.