Table 3

Patient/carer interviews

PracticePseudonymPatient/carerSexAge (age of patient)Index ED useEnglish as a first language
1OrlaPatientFemale58Multiple self-referralYes
EmmaPatientFemale26Multiple self-referralYes
MagdaPatientFemale30Single self-referralNo
LiangCarerMale30 (<1)Multiple self-referralNo
DanielPatientMale42Multiple, plus admittedYes
CandicePatientFemale48Multiple, plus admittedNo
2JacksonPatientMale56Single, plus admittedYes
SamPatientMale48Single self-referralYes
FadilPatientMale34Emergency services referral, plus follow-up self-referralNo
ZahirahCarerFemale28 (2)Multiple self-referralNo
MoPatientFemale42Single self-referralYes
3PeterPatientMale64Single, plus admittedYes
RubyCarerFemale27 (2)Multiple self-referralYes
SylviaPatientFemale72Single self-referralYes
AnnaPatientFemale25Multiple self-referralNo
MarilynPatientFemale68Single self-referralNo
4RebeccaPatientFemale26Multiple self-referralYes
JoanPatientFemale68Single self-referralYes
GemmaCarerFemale38 (5)Multiple, plus admittedYes
NoreenPatientFemale62Single self-referralYes
GabriellaPatientFemale44Multiple self-referralYes
MitchPatientMale44Single self-referralYes
GraceCarerFemale31 (3, 1.5)Single (child 1); multiple (child 2)Yes
CarolPatientFemale42Multiple self-referralYes
5FaithCarerFemale23 (4.5, 1)Single (child 1); multiple (child 2) self-referralNo
SuzyCarerFemale40 (13)Single self-referralYes
SharonPatientFemale31Multiple self-referralYes
6AishaCarerFemale24 (<1)Multiple self-referralNo
MehreenCarerFemale25 (<1)Multiple self-referralNo
  • ED, emergency department.