Associations between patient satisfaction and alignment of patient expectation and receipt of management strategies
| Satisfied with treatment | Satisfied overall | |
|---|---|---|
| n (%) | n (%) | |
| Antibiotics | ||
| Expected and received | 23 (100%) | 23 (100%) |
| Expected and not received | 16 (59%) | 24 (89%) |
| Not expected and received | 16 (100%) | 16 (100%) |
| Not expected and not received | 46 (94%) | 49 (100%) |
| p Value | <0.001* | 0.032 |
| Non-antibiotic medications | ||
| Expected and received | 35 (88%) | 37 (93%) |
| Expected and not received | 18 (69%) | 24 (92%) |
| Not expected and received | 7 (88%) | 8 (100%) |
| Not expected and not received | 44 (96%) | 46 (100%) |
| p Value | 0.019 | 0.183 |
| Information | ||
| Expected and received | 59 (87%) | 64 (94%) |
| Expected and not received | 2 (100%) | 2 (100%) |
| Not expected and received | 17 (71%) | 23 (96%) |
| Not expected and not received | 26 (100%) | 26 (100%) |
| p Value | 0.006* | 0.700 |
| Reassurance | ||
| Expected and received | 49 (84%) | 54 (93%) |
| Expected and not received | 4 (100%) | 4 (100%) |
| Not expected and received | 23 (85%) | 26 (96%) |
| Not expected and not received | 28 (84%) | 31 (100%) |
| p Value | 0.776 | 0.426 |
| Examination | ||
| Expected and received | 40 (91%) | 43 (98%) |
| Expected and not received | 6 (75%) | 8 (100%) |
| Not expected and received | 22 (85%) | 24 (92%) |
| Not expected and not received | 36 (85%) | 40 (95%) |
| p Value | 0.499 | 0.677 |
Following a Bonferroni correction, the adjusted significance level is p<0.01.
Owing to missing data from participants who chose not to complete all sections of the questionnaire, the number of participants does not always equal 120.
*Used to denote significant results.