Patients | 109 | Patient satisfaction survey, validated by follow-up telephone interviews on a random sample | 80 | Patient satisfaction survey, validated by follow-up telephone interviews on a random sample |
Optometrists | 11 | Focus group | 14 | Focus group |
Other health professionals |
GPs | 6 | Semi-structured telephone interviews | 0 | NA |
Ophthalmologists | 2 | Semi-structured telephone interviews | 3 | Semi-structured telephone interviews |
Glaucoma specialist optometrists | 0 | NA | 4 | Semi-structured telephone interviews |
Commissioners | 2 | Semi-structured telephone interviews | 2 | Semi-structured telephone interviews |