Table 2

Organisational Staff Assessment Survey—participant characteristics and staff experience in seeking support

Profession (n=144)n (%)
 Registered nurse102 (70.8)   
 Pharmacist14 (9.7)
 Clinical social worker10 (6.9)
 Child life specialist6 (4.2)
 Clinical technician3 (2.1)
 Clinical therapist2 (1.4)
 Attending/staff physician1 (0.7)
 Administrator3 (2.1)
 Environmental support1 (0.7)
 Other2 (1.4)
Number of years in healthcare (n=142)
 Less than 1 year7 (4.9)
 1–5 years47 (33.1)
 6–10 years26 (18.3)
 11–20 years33 (23.2)
 21 years or more29 (20.4)
Survey questions (number of responses)nPer cent agree
Directly involved in an unanticipated adverse event (n=143)9566.4
Experience any problems, such as anxiety, depression, or concern about ability to perform job, as a result of this event (n=133)7757.9
Reached out for support or talked to someone about the event (n=128)9070.3
If you reached out for support, who did you talk to (of n=90) (one or more response per respondent)Per cent agree
Colleague on the unit32.5
Colleague off the unit11.3
Spouse/significant other22.2
Friend18.2
Manager/supervisor11.3
Counsellor2.0
Chaplain/clergy1.5
Risk manager/attorney1.0
Staff perceptions on features and services of an organisational second victim support programme
Preferred individuals to provide support (n=138)
 Multidisciplinary peer group68.7
 Nurse manager15.5
 Pastoral care13.3
 Counsellor1.7
 Social work0.9
Type of support (n=138)
 Individual support70.7
 Group support29.3
Preferred timeframe to access support (n=135)
 As soon as the event happened12.7
 A few hours after the event happened25.4
 A couple of days after the event took place48.2
 A week after the event took place8.1
 Other
  Depends on the severity of the event3.6
  When second victim felt comfortable to access support2.0