Table 3

Hierarchical linear regression analyses of factors associated with MBI-HSS scores

Emotional exhaustionDepersonalisationPersonal accomplishment
VariableStep 1 (β)Step 2 (β)†Step 1 (β)Step 2 (β)†Step 1 (β)Step 2 (β)†
Gender−0.094−0.193−0.067−0.073−0.862**−0.957**
Age−0.182−0.011−0.474**−0.359**0.3340.220
Marital status0.0830.0810.177−0.095−0.1980.089
Education level−0.175−0.322**0.273**−0.0120.0090.092
Smoking0.0820.135−0.0310.155−0.1130.045
Drinking−0.3990.245−0.587**−0.1210.2970.064
Physical exercise0.998**0.579**0.1530.363**−0.639*−0.270
Avocation0.574**0.360*0.628**0.216−0.582*−0.013
Workplace type4.622**3.910**2.979**2.428**−5.117**−4.324**
Years of practice0.362**0.292**0.414**0.310**−0.3576**−0.400**
Working hours per day0.560**0.2370.0960.185*0.509**0.111
Monotonous work−1.293**−0.818**−0.421**−0.257*0.724**0.551**
Role overload0.167**0.045**0.009
Role insufficiency0.197**0.0170.006
Role ambiguity−0.144**0.070**−0.106**
Role boundary0.082**0.149**−0.151**
Responsibility−0.052**−0.0010.104**
Physical environment0.073**−0.025**0.072**
Vocational strain−0.087**−0.013−0.040
Psychological strain0.096**0.0030.005
Interpersonal strain−0.0110.023*0.047*
Physical strain0.055**0.0150.016
Recreation0.0030.028**0.014
Self-care−0.0260.0180.061**
Social support−0.018−0.072**0.099**
Rational coping0.0090.0010.13
R20.176**0.317**0.134**0.291**0.146**0.262**
ΔR20.176**0.141**0.134**0.157**0.146**0.116**
  • *p<0.05; **p<0.01. †Step 2 (β) adjusted for gender, age, marital status, education level, smoking, drinking, physical exercise, avocation, workplace type, years of practice, working hours per day, monotonous work, role overload, role insufficiency, role ambiguity, role boundary, responsibility, physical environment, vocational strain, psychological strain, interpersonal strain, physical strain, recreation, self-care, social support and rational coping.

  • MBI-HSS, Maslach Burnout Inventory Human Services Survey.