Table 1

Items that patients and carers are asked to rank in importance to assist interpretation of their experience

From patient/carer perspective, how much did the following play in the acute readmission on a scale 0–10 (0=none, 10=very large part)?
  • Healthcare support from GP in community

  • Healthcare support from nurses in community

  • Psychological issues being addressed

  • Support in community from social services

  • Support from physiotherapy

  • Social support (explain) from family/friends

  • Communication between hospital and GP after discharge

  • Communication between hospital and family

  • Quality of information provided to myself and family on what to expect/do after discharge back home

  • Any other factors

From patient/carer perspective, how would you grade the following in terms of supporting you at home after hospital discharge on a scale 0–10 (0=very weak, 10=very strong)?
  • Healthcare support from GP in community

  • Healthcare support from nurses in community

  • Support from physiotherapy

  • Support in addressing psychological issues

  • Support in community from social services

  • Social support (explain) from family/friends

  • Communication between hospital and GP after discharge

  • Communication between hospital and family

  • Quality of information provided to myself and family on what to expect/do after discharge back home

  • GP, general practitioner.