TableĀ 2

Patient measure of safety subscales and example items

Subscale (n items)Example item
Communication and team work (10)I always felt staff listened to me about my concerns
Organisation and care planning (5)Staff gave me different information about my care
Access to resources (4)Staff seemed to struggle to get help when they needed it
Ward type and layout (11)Staff were prompt in answering my buzzer
Information flow (3)After a shift change staff appeared to know important information about my care
Roles and responsibilities (4)It wasn't clear to me who was in charge of my care
Staff training (2)On at least one occasion a member of staff was not able to use the necessary equipment
Equipment design and functioning (2)Equipment needed for my care was always working properly
Delays (2)My treatment/procedure/operation always happened on time