TableĀ 5

Key feasibility factors and implications for the DUQuA study

Key factorsFindings from the pilotImplications for the DUQuA study
EthicsIdentifying possible ethical issues for working with vulnerable populationsProvide training in ethical research and clear recruitment instructions to data collectors coordinating PMOS
Liaising with wardsTimingā€”understanding likely times for discharge and working around this
Appreciating the nature of the individual working wards and the best way to contact/ engage with the NUM
Design instructions for data collectors to ensure they understand the need to find information about discharge timing to make the process efficient. Provide options in the instructions for data collectors to present to wards to arrange data collection
Questionnaire timingIdentifying how long it takes to undertake the questionnaireProvide an experience-based estimate of the time required in instructions for data collectors
Identifying patientsLogistics for obtaining eligible patient namesEmphasise importance of awareness of patient's name before approaching them, that is, train data collectors to liaise with the NUMs to create a system suited for the individual wards
Approaching patientsLearning how to approach and talk to these cohorts of patientsProvide scripts for data collectors detailing how to approach the patients, and the order in which information should be provided and requests for participation made
Providing participant with assistanceAssistance from family members or carers, or the data collectorProvide scripts for data collectors to determine whether a family member or carer may be willing to assist the patient to complete the PMOS if the patient is physically unable (eg, reading out the questions, and/or circling the scales), interpret the questionnaire (for non-English-speaking patients), or if the patient would like assistance from the data collector
Presentation of informationPresentation of information sheets and consent forms in an easy to use formatProvide data collectors with colour-coded paper to simplify which documents belong to the patient or data collector
Additional dataDecisions about additional data that will be important to factor into the analysisInclude item on questionnaire form to indicate whether the patient completed the PMOS independently, with assistance from the data collector, or from a family member or carer
Specialised toolsTested the use of specialised tools (eg, paper-based enlarged Likert scales)Provide data collectors with laminated and enlarged versions of the questionnaire and Likert scale
Providing hospitals with recommendationsIdentifying an appropriate level of practical recommendations for the hospital and the wards based on the findingsConsult with hospital leaders to ensure (1) the hospital is provided with appropriate and feasible recommendations and (2) the format of hospital reports is pitched at an appropriate and valuable level
  • DUQuA, Deepening our Understanding of Quality in Australia; NUM, nurse unit manager; PMOS, patient measure of safety.