Table 7

Context–mechanism–outcome configuration for primary care interaction

ContextMechanismOutcome
Capacity within practice81
Clinician empathy47 67 82
Continuity of care45
Educational status67
Emotional distress82
Experience of healthcare33
Financial resources83
Perceived ability to benefit71
Perceived discrimination39
Self-esteem56 71 83 84
Social distance85 86
Trust in healthcare47 85
Articulation of the health problem45 56 67
Empowered clinician81
Equal status39 47 71 62 85
Patient empowerment33 84 83
Trust45
Primary care interaction