Table 2

Patient characteristics and outcomes in the study hospitals (N=12 506)

Patient characteristics
Average length of stay (mean±SD)5.7±9.3 days
Age group (N (%))
 16–351070 (9)
 36–501742 (14)
 51–653203 (26)
 66+6491 (52)
Sex (N (%))
 Male5813 (47)
 Female6693 (53)
Type of hospitalisation (N (%))
 Emergency7255 (60)
 Non-emergency4814 (40)
Discharge ward (N (%))
 General medicine2852 (23)
 General surgery2321 (19)
 Trauma and orthopaedics1791 (14)
 Cardiology746 (6)
 Urology744 (6)
 Gynaecology680 (5)
 Geriatric medicine539 (4)
 All other2833 (23)
Limiting long-term conditions (N (%))*
 None5543 (44)
 One4862 (39)
 Two or more2101 (17)
Outcomes (satisfaction) (N (%))
 Rated care received as very good or excellent9402 (78)
 Did not want to complain about care10 898 (92)
 Always treated with respect and dignity while in the hospital11 780 (97)
 A member of staff always explained the purpose of medicines†8372 (78)
 Nurses always provide easy to understand answers10 629 (86)
 Always have confidence and trust in nurses11 940 (97)
 There were always enough nurses on duty to care for the patient in the hospital7214 (59)
  • Data were missing for no more than 4% or respondents on any item.

  • *Limiting long-term conditions include deafness or hearing impairment, blindness or partial sightedness, illnesses (ie, cancer, HIV, diabetes, chronic heart disease or epilepsy), physical conditions, mental health conditions and learning disabilities.

  • †Question only asked of patients receiving medications and who indicated they sometimes needed medications explained.