Table 1

Overview of quantitative-descriptive analysis* results

These patientsMore often described these impactsThan these patients
With experience (at study end)Seeing/reporting more benefits
Less concerns
Without experience (at baseline)
Read ≥7 notesMore reassurance/confirmation
Feeling that the doctor understands the patient better
Decreased confusion
Better trust in the doctor
Patient–doctor relationship strengthened
Increased experience of transparency (as a quality indicator)
Fewer safety/privacy concerns
Better keeping track of health information
Feeling more engaged
Feeling more motivated about their health
Feeling more in control
Read 0–2 notes
WomenBetter refreshment of memory (of visits)Men
With Mental Health problemsBetter communication with doctors
Experiencing higher coordination of care
More self-management and self-coordination
Feeling less challenged/distracted during visits
Without Mental health problems
Fair/poor healthExperiencing higher coordination of care
More self-care
Good to Excellent Health
Non-whiteIncreased confidence, feeling secure/well-cared for
More clarity of health information, adherence/compliance
Feeling more motivated about their health
Feeling actively encouraged
  • Summary of key findings from free-text answers/survey data (FTA).

  • *Quantitative analysis was performed with support of Atlas.ti software (V.7)—see Methods section.