RT Journal Article SR Electronic T1 COVID-19-related social support service closures and mental well-being in older adults and those affected by dementia: a UK longitudinal survey JF BMJ Open JO BMJ Open FD British Medical Journal Publishing Group SP e045889 DO 10.1136/bmjopen-2020-045889 VO 11 IS 1 A1 Clarissa Giebel A1 Daniel Pulford A1 Claudia Cooper A1 Kathryn Lord A1 Justine Shenton A1 Jacqueline Cannon A1 Lisa Shaw A1 Hilary Tetlow A1 Stan Limbert A1 Steve Callaghan A1 Rosie Whittington A1 Carol Rogers A1 Aravind Komuravelli A1 Manoj Rajagopal A1 Ruth Eley A1 Murna Downs A1 Siobhan Reilly A1 Kym Ward A1 Anna Gaughan A1 Sarah Butchard A1 Jules Beresford A1 Caroline Watkins A1 Kate Bennett A1 Mark Gabbay YR 2021 UL http://bmjopen.bmj.com/content/11/1/e045889.abstract AB Background The COVID-19 pandemic has had a major impact on delivery of social support services. This might be expected to particularly affect older adults and people living with dementia (PLWD), and to reduce their well-being.Aims To explore how social support service use by older adults, carers and PLWD, and their mental well-being changed over the first 3 months since the pandemic outbreak.Methods Unpaid dementia carers, PLWD and older adults took part in a longitudinal online or telephone survey collected between April and May 2020, and at two subsequent timepoints 6 and 12 weeks after baseline. Participants were asked about their social support service usage in a typical week prior to the pandemic (at baseline), and in the past week at each of the three timepoints. They also completed measures of levels of depression, anxiety and mental well-being.Results 377 participants had complete data at all three timepoints. Social support service usage dropped shortly after lockdown measures were imposed at timepoint 1 (T1), to then increase again by T3. The access to paid care was least affected by COVID-19. Cases of anxiety dropped significantly across the study period, while cases of depression rose. Well-being increased significantly for older adults and PLWD from T1 to T3.Conclusions Access to social support services has been significantly affected by the pandemic, which is starting to recover slowly. With mental well-being differently affected across groups, support needs to be put in place to maintain better well-being across those vulnerable groups during the ongoing pandemic.