RT Journal Article SR Electronic T1 Changing conversations in primary care for patients living with chronic conditions: pilot and feasibility study of the ICAN Discussion Aid JF BMJ Open JO BMJ Open FD British Medical Journal Publishing Group SP e029105 DO 10.1136/bmjopen-2019-029105 VO 9 IS 9 A1 Kasey R Boehmer A1 Claudia C Dobler A1 Anjali Thota A1 Megan Branda A1 Rachel Giblon A1 Emma Behnken A1 Paige Organick A1 Summer V Allen A1 Kevin Shaw A1 Victor M Montori YR 2019 UL http://bmjopen.bmj.com/content/9/9/e029105.abstract AB Purpose To pilot test the impact of the ICAN Discussion Aid on clinical encounters.Methods A pre–post study involving 11 clinicians and 100 patients was conducted at two primary care clinics within a single health system in the Midwest. The study examined clinicians’ perceptions about ICAN feasibility, patients’ and clinicians’ perceptions about encounter success, videographic differences in encounter topics, and medication adherence 6 months after an ICAN encounter.Results 39/40 control encounters and 45/60 ICAN encounters yielded usable data. Clinicians reported ICAN use was feasible. In ICAN encounters, patients discussed diet, being active and taking medications more. Clinicians scored themselves poorer regarding visit success than their patients scored them; this effect was more pronounced in ICAN encounters. ICAN did not improve 6-month medication adherence or lengthen visits.Conclusion This pilot study suggests that using ICAN in primary care is feasible, efficient and capable of modifying conversations. With lessons learned in this pilot, we are conducting a randomised trial of ICAN versus usual care in diverse clinical settings.Trial registration number NCT02390570.