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Google search histories of patients presenting to an emergency department: an observational study
  1. Jeremy M Asch1,2,
  2. David A Asch2,3,
  3. Elissa V Klinger2,
  4. Justine Marks1,2,
  5. Norah Sadek1,
  6. Raina M Merchant1,2
  1. 1 Department of Emergency Medicine, University of Pennsylvania, Philadelphia, Pennsylvania, USA
  2. 2 Center for Digital Health, Penn Medicine, Philadelphia, Pennsylvania, USA
  3. 3 The Center for Health Equity Research and Promotion, Philadelphia Veterans Affairs Medical Center, Philadelphia, Pennsylvania, USA
  1. Correspondence to Jeremy M Asch; jeremy.asch{at}uphs.upenn.edu

Abstract

Objective To test patients’ willingness to share and link their prior Google search histories with data from their electronic medical record (EMR), and to explore associations between search histories and clinical conditions.

Design Cross-sectional study of emergency department (ED) patients from 2016 to 2017.

Setting Academic medical centre ED.

Participants A total of 703 patients were approached; 334 of a volunteer sample of 411 (81%) reported having a Google account; 165 of those (49%) consented to share their Google search histories and EMR data; 119 (72%) were able to do so. 16 (13%) of those 119 patients had no data and were not included in the final count. Patients under the age of 18 or with a triage level of 1 were considered ineligible and were not approached.

Main outcome measures Health relatedness of searches in the remote past and within 7 days of the ED visit, and associations between patients’ clinical and demographic characteristics and their internet search volume and search content.

Results The 103 participants yielded 591 421 unique search queries; 37 469 (6%) were health related. In the 7 days prior to an ED visit, the percentage of health-related searches was 15%. During that time, 56% of patients searched for symptoms, 53% for information about a hospital and 23% about the treatment or management of a disease. 53% of participants who used Google in the week leading up to their ED visit searched for content directly related to their chief complaint.

Conclusions Patients were willing to allow researchers simultaneous access to their Google search histories and their EMR data. The change in volume and content of search activity prior to an ED visit suggests opportunities to anticipate and improve health care utilisation in advance of ED visits.

  • world wide web technology
  • information technology
  • health informatics

This is an open access article distributed in accordance with the Creative Commons Attribution Non Commercial (CC BY-NC 4.0) license, which permits others to distribute, remix, adapt, build upon this work non-commercially, and license their derivative works on different terms, provided the original work is properly cited, appropriate credit is given, any changes made indicated, and the use is non-commercial. See: http://creativecommons.org/licenses/by-nc/4.0/.

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Footnotes

  • Patient consent for publication Not required.

  • Contributors JMA and RMM designed the study. JMA, NS and JM recruited patients and assisted in data analysis. DAA, RMM and EVK provided mentorship. All authors contributed to the editing and writing of the paper.

  • Funding This project was funded by a Robert Wood Johnson Foundation Pioneer Award (72695).

  • Disclaimer No sponsor of funding source played a role in: study design and the collection, analysis and interpretation of data and the writing of the article and the decision to submit it for publication. All researchers are independent from funders.

  • Competing interests None declared.

  • Ethics approval This study was approved by the University of Pennsylvania Institutional Review Board.

  • Provenance and peer review Not commissioned; externally peer reviewed.

  • Data sharing statement Because of the potential identifiability of participants through either their search histories or their EMR information, data will not be shared.

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