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Community characteristics associated with where urgent care centers are located: a cross-sectional analysis
  1. Sidney T Le1,
  2. Renee Y Hsia2
  1. 1School of Medicine, University of California at San Francisco, San Francisco, California, USA
  2. 2Department of Emergency Medicine, Philip R. Lee Institute for Health Policy Studies, University of California at San Francisco, San Francisco, California, USA
  1. Correspondence to Dr Renee Y Hsia; renee.hsia{at}


Objectives To determine the community characteristics associated with non-hospital-based urgent care centres wherever they are located.

Design National cross-sectional study evaluating the association between non-hospital-based urgent care centers, and their demographic characteristics in a community, using descriptive statistics and multivariate logistic regressions.

Setting Communities in the USA with non-hospital-based urgent care centers, as identified using a 2014 national database from the Urgent Care Association of America.

Participants 31 022 communities encompassing 6898 urgent care centers across the USA.

Primary and secondary outcome measures Presence of a non-hospital-based urgent care center within a community.

Results Communities with non-hospital-based urgent care centers are urban (75.7% with vs 22.2% without; p<0.001 across rural urban commuting area levels), and are located in areas with higher income levels (38.6% in highest quartile with vs 22.3% without; p<0.001 across quartiles) and higher levels of private insurance (29.6% in highest quartile with vs 23.9% without; p<0.001 across quartiles).

Conclusions While the growth of the urgent care industry may have other promising implications, policymakers should recognise that it may exacerbate disparities in access to acute care faced by poorer, uninsured patients, and may also have financial implications for providers that are providing overlapping services, such as emergency departments and primary care practices.

  • urgent care
  • access to care
  • disparities
  • acute care

This is an Open Access article distributed in accordance with the Creative Commons Attribution Non Commercial (CC BY-NC 4.0) license, which permits others to distribute, remix, adapt, build upon this work non-commercially, and license their derivative works on different terms, provided the original work is properly cited and the use is non-commercial. See:

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