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  • From hearing to seeing: medical dispatchers’ experience with use of video streaming in medical emergency calls − a qualitative study

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Emergency medicine
Original research
From hearing to seeing: medical dispatchers’ experience with use of video streaming in medical emergency calls − a qualitative study

Authors

  • Siri Idland Bachelor Program in Paramedic Science, Institute of Nursing and Health Promotion, Faculty of Health Science, Oslo Metropolitan University, Oslo, NorwayNorwegian National Advisory Unit on Prehospital Emergency Medicine (NAKOS), Oslo University Hospital, Oslo, Norway PubMed articlesGoogle scholar articles
  • Emil Iversen Norwegian National Advisory Unit on Emergency Medical Communication (KoKom), Haukeland University Hospital, Bergen, NorwayDepartment of Clinical Medicine, Faculty of Medicine, University of Bergen, Bergen, Norway PubMed articlesGoogle scholar articles
  • Guttorm Brattebø Department of Clinical Medicine, Faculty of Medicine, University of Bergen, Bergen, NorwayNorwegian National Advisory Unit on Emergency Medical Communication (KoKom) and Department of Anaesthesia and Intensive Care, Haukeland University Hospital, Bergen, Norway PubMed articlesGoogle scholar articles
  • Jo Kramer-Johansen Norwegian National Advisory Unit on Prehospital Emergency Medicine (NAKOS) and Air Ambulance department, Division of Prehospital Services, Oslo University Hospital, Oslo, NorwayInstitute of Clinical Medicine, University of Oslo, Oslo, Norway PubMed articlesGoogle scholar articles
  • Magnus Hjortdahl Bachelor Program in Paramedic Science, Institute of Nursing and Health Promotion, Faculty of Health Science, Oslo Metropolitan University, Oslo, NorwayDivision of Prehospital Services, Oslo University Hospital, Oslo, Norway PubMed articlesGoogle scholar articles
  1. Correspondence to Siri Idland; siriid{at}oslomet.no
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Citation

Idland S, Iversen E, Brattebø G, et al
From hearing to seeing: medical dispatchers’ experience with use of video streaming in medical emergency calls − a qualitative study
BMJ Open 2022;12:e063395. doi: 10.1136/bmjopen-2022-063395

Publication history

  • Received March 30, 2022
  • Accepted December 5, 2022
  • First published December 16, 2022.
Online issue publication 
December 16, 2022
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Review history

  • Supplementary Data

    This web only file has been produced by the BMJ Publishing Group from an electronic file supplied by the author(s) and has not been edited for content.

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© Author(s) (or their employer(s)) 2022. Re-use permitted under CC BY-NC. No commercial re-use. See rights and permissions. Published by BMJ. http://creativecommons.org/licenses/by-nc/4.0/This is an open access article distributed in accordance with the Creative Commons Attribution Non Commercial (CC BY-NC 4.0) license, which permits others to distribute, remix, adapt, build upon this work non-commercially, and license their derivative works on different terms, provided the original work is properly cited, appropriate credit is given, any changes made indicated, and the use is non-commercial. See: http://creativecommons.org/licenses/by-nc/4.0/.