Article Text

Original research
Use of technology in supporting goal setting in rehabilitation for adults: a scoping review
  1. Carla Strubbia1,
  2. William Mark Magnus Levack1,
  3. Rebecca Grainger2,
  4. Kayoko Takahashi3,
  5. Kounosuke Tomori4
  1. 1Department of Medicine, University of Otago, Wellington, New Zealand
  2. 2University of Otago, Wellington, New Zealand
  3. 3Department of Occupational Therapy, Kitasato University, Sagamihara, Kanagawa, Japan
  4. 4Department of Occupational Therapy, Tokyo University of Technology, Ohta-ku, Tokyo, Japan
  1. Correspondence to Carla Strubbia; carla.strubbia{at}postgrad.otago.ac.nz

Abstract

Objective To map the extant literature evaluating the use of technology for goal setting in adult rehabilitation and the impact of technology for patient outcomes.

Design Scoping review.

Methods MEDLINE (via Ovid), CINAHL (via EBSCO), AMED and Scopus were searched for articles describing observational or interventional studies. ProQuest Dissertations and Theses database were searched for grey literature. Two review authors independently screened all titles and abstracts for potentially relevant articles. We included articles describing studies that had evaluated the development or application of technology to facilitate goal setting in rehabilitation for adults. Articles were excluded if the technology described did not include features to facilitate goal setting or were not in English. Narrative reviews, opinion pieces and editorials were also excluded.

Results After screening 1640 publications of potential interest, we identified 27 studies for inclusion. These 27 articles described studies involving a total of 16 different technologies including, seven mobile apps, three websites, two mobile apps/website hybrids, two apps and two websites connected to a pedometer. We found that most technologies described were designed to facilitate self-management with goal setting as a feature and that only five included a shared decision moment around goal setting. Only six of the 16 technologies had research providing evidence of effectiveness in terms of improved patient outcomes, with the best evidence of beneficial effects associated with technologies that linked goal setting to pedometer use.

Conclusions The identified technologies for use in adult rehabilitation that included goal setting as a feature were largely accepted and valued by patients and health professionals. The limited data suggest that there is a need for further research; specific foci may include the impact of incorporation of a shared decision-making moment and evaluation of effectiveness on patient outcomes.

  • information technology
  • rehabilitation medicine
  • rehabilitation medicine
  • health informatics
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Strengths and limitations of this study

  • This scoping review synthesises research evidence in a relatively new research area and identifies areas for further research.

  • Knowing that digital technologies rapidly change, the reported findings may need to be reappraised in the near future.

  • The nature of the scoping review did not allow the grading of the evidence since a quality evaluation of the included studies has not been conducted.

  • This scoping review synthesises research evidence in a relatively new research area and identifies areas for further research.

  • Knowing that digital technologies rapidly change, the reported findings may need to be reappraised in the near future.

  • The nature of the scoping review did not allow the grading of the evidence since a quality evaluation of the included studies has not been conducted.

Introduction

Goal setting is an essential component of any rehabilitation programme. This concept has increasingly dominated discourse as the formal process whereby a rehabilitation professional or a multidisciplinary team, together with the patient and/or their family, negotiate goals. Goal setting has been described as a desired future state that has to be actively selected, intentionally created, have purpose and is shared1 and is an essential feature of any rehabilitation programme.2 3

Goal setting in rehabilitation ensures explicit identification of the reasons for any clinical activity. In rehabilitation, setting goals may: increase patient motivation and drive; allow the rehabilitation process to be better monitored and so to stop ineffective interventions; enhance the effectiveness of therapy and enhance shared decision making and thus the person-centredness of rehabilitation service delivery.4 5 Locke and Latham stated that goals have an energising function whereby participation in the goal-setting process increases performance, and persistence to achieve specific goals.6 As well, Wade affirmed the identification and setting of appropriate collaborative goals should be one of the skills that characterises professionals involved in rehabilitation.7

Despite the importance attributed to goal setting, health professionals can struggle to involve patients in the goal selection process to the extent that is desirable.8–11 This lack of involvement may be due to: (a) patients being hesitant to promote their own ideas as they rely on the health professional to direct rehabilitation planning12; (b) health professionals being overwhelmed by the task of collaborating in goal setting and with goal setting interactions with other professionals, patients and families being perceived as complex, difficult and requiring effort13; (c) lack of clinician education on how to engage patients in goal setting or (d) lack of patient interest in participating.14

The use of technologies such as websites, smartphones and apps that generate, store or process data has been suggested as increasing engagement of patients in goal-setting.14–16 In particular, mobile apps and websites may enable health professionals to more adequately engage patients and their families in goal setting. Technologies could enable goal setting by: (a) providing the shared space where patients can offer their ideas and opinions about their goals; (b) providing a structure for collaboration in goal setting, while also reducing or managing complexity in goal setting; (c) overcoming the lack of clinician education by intentional design to engage patients in goal setting or (d) increasing patient interest in goal setting through appealing design and easy-to-use features. A recent study evaluating a mobile app designed to target impairments and improve quality of life for people with schizophrenia found participants actively engaged with the mobile app each time they logged in. Moreover, participant’s satisfaction levels were high, particularly regarding the features associated with setting personalise goals.17 Another study assessing a web-based intervention designed to enhance self-efficacy to self-manage cancer-related fatigue after primary cancer treatment, showed that participants engaged well with the goal-setting sections of the website.18 19 Despite these findings, most studies exploring technology for goal setting have highlighted the need to gain further knowledge and empirical data regarding impact, and that refinements to health technologies are required.20–22 This study aimed to map the extant literature that evaluates the use of technology for goal setting in adult rehabilitation and the impacts of technology for patient outcomes.

Methods

Research design

The purpose of a scoping review is to comprehensively synthesise evidence to map a broad, complex or emerging field of study and to identify gaps with the intent to inform practice, policy and future research.23 We chose to use the scoping review methodology to broadly explore and summarise the literature about the use of technology around goal setting in rehabilitation. We used the framework recommended by Arksey and O’Malley,23 further developed by Levac et al24 and finally enhanced by the work of Peters et al.25 This five-step process comprised: (a) identifying the research question, (b) identifying relevant studies, (c) selecting studies, (d) charting data and (e) collating, summarising and reporting results. The protocol for this review was prepublished online.26 This review was reported using the Preferred Reporting Items for Systematic Reviews and Meta-Analyses-Extension for scoping reviews (PRISMA-ScR).27 The completed PRISMA-ScR checklist is provided in online supplemental appendix 1.

Identification of the research objectives

The research objectives were identified from a preliminary scan of the literature and from the expertise of the research team. The research team includes a physiotherapist (CS), an academic physiotherapist (WMML) with expertise in goal setting, an academic physician with interests in technology (RG), and two academic occupational therapists (KTakahashi, KTomori). Moreover, given the iterative nature of the scoping review that allows the researcher to reproduce, manipulate and re-analyse data to add to the results to support the interpretation of the study, we adapted and reframed the objectives of the study with the data extraction process. Rationale for the questions arose from the lack of studies in the academic literature on the use of the digital technologies in the goal setting process in rehabilitation settings.

The primary objective of this scoping review was to identify and summarise the research that has examined the application of technology for goal setting in rehabilitation. A secondary objective was to gather and synthesise research on the effectiveness of technology for goal setting in rehabilitation to improve patient outcomes.

Identification of relevant articles, inclusion and exclusion criteria

Types of studies

We included studies published at any time in English that explored the development or application of information and communication technology (internet-based technology and mobile apps) to facilitate goal setting in rehabilitation. Methodological quality of the published articles was not a criterion for exclusion/inclusion, so that a breadth of knowledge pertaining to the research objectives could be included, as is consistent with scoping review practices.23 24 28 Review publications, experimental trials (eg, randomised controlled trials (RCTs)), observational studies (eg, cohort studies), case studies and qualitative studies were included. We excluded narrative reviews, opinion pieces and editorials.

Type of participants

Studies involving participants aged 18 years or over, with any health conditions, as defined by the International Classification of Disease5 who were receiving rehabilitation were included. We used the conceptual description provided by Meyer et al29 to determine what ‘rehabilitation’ was:

Rehabilitation is a health strategy which, based on the World Health Organization’s integrative model of functioning, disability, and health, applies and integrates [assessments and therapeutic interventions]… in partnership between person and provider… to enable persons with health conditions experiencing or likely to experience disability to achieve and maintain optimal functioning (p768).29

Types of technology

We included studies that described or evaluated goal setting technology that had been designed specifically for rehabilitation services as well as goal setting technology designed for general use but applied to rehabilitation services. This included computer programmes, websites and mobile apps (eg, apps for smartphones and tablets) designed to help people set rehabilitation goals. We included technology that was used to: (a) facilitate the selection of a topic for goals to be set around, including negotiation of this topic between patients, family and health professionals; (b) help select a specific target (ie, level of performance) to be achieved by a patient at a point in the future; (c) facilitate the translation of a topic and specific target for a goal into an explicit goal statement (ie, writing and recording the goal statement); and (d) renegotiate the topic or targeted level of performance for a goal.

We excluded studies that investigated the development or application of technology primarily designed to aid communication (eg, augmented and alternative communication or telemedicine technology), without being specifically designed for goal setting. We also excluded studies that investigated the development or application of technology that was only used for: (a) collecting assessment (ie, baseline) data; (b) providing information to patients (eg, about health conditions or the rehabilitation process); (c) reporting or measuring performance data, even if this was against stated goals (eg, pedometers to measure step count against a goal related to walking where walking was a general activity rather than a specific rehabilitation goal were excluded) and/or (d) sending motivational messages or reminders to patients, without the technology also being used to aid the setting of goals.

Search strategy

A search strategy for Medline (via Ovid), CINAHL (via EBSCO), AMED, Scopus and ProQuest were developed in collaboration with a reference librarian. Searching was last executed the 20 May 2020. The search strategy for all databases is in online supplemental appendix 2. Reference lists and forward citation searches of included studies (using Scopus and Google scholar) were also searched and any potentially relevant studies included.

Data screening

We imported identified articles into the reference manager Endnote (V.X9, Clarivate Analytics), then uploaded them to Rayyan QCRI web application,30 where the titles and abstracts were reviewed to eliminate duplicates. Two authors (CS, WMML) separately screened all article titles and abstracts for inclusion against eligibility criteria. The full text of all eligible articles then underwent independent review by two authors (CS, WMML) to confirm if inclusion criteria were met. At each stage, any discrepancies were discussed until consensus was reached, with third author (KTo) adjudication as needed. The discrepancies found were about the goal setting features of the technology, the population, and the design of the study as well as the authors’ inaccuracy in reading the title and abstract. Two authors (CS, WMML) reached consensus by reviewing the full-text article, downloading and using the app/website to check if was designed for goal setting and consulting a third author. All discrepancies were easily resolved and did not require further action. Twenty-three discrepancies were found, and only two resulted in consulting a third author (KTo). One record was eliminated because was a protocol and the second because the goal setting component of the technology was not clearly stated. Where articles included study authors who were also on the review team, those authors were excluded from decisions about or data extraction from that article.

Charting, summarising and reporting the results of the review

A descriptive-analytical narrative method was used to extract and chart the data.23 24 28 The first author (CS) drafted the data extraction template, which was further refined after feedback from all authors. Five articles were used to pilot the data extraction tool. Two authors independently extracted the data for each article. The primary author (CS) then extracted data from all articles, with the other authors each extracting data from a quarter of the included articles. All discrepancies were reviewed in discussion between the authors (CS and WMML for all, with RG, KTakahashi or KTomori) and agreed by consensus. The final version of the data extraction form is in the online supplemental appendix 3. We extracted the data on characteristics of each included article and the key study findings. For key study findings, we collected quantitative and qualitative data on intervention effectiveness and user perceptions of the technology. Given the heterogeneity of the included studies, no secondary analysis of published data (eg, meta-analysis or meta-synthesis) was undertaken. The primary author (CS) used an Excel spreadsheet to collate and analyse extracted data. A risk of bias assessment of the included studies was not performed as this is outside of the objectives of a scoping review.27

Patient and public involvement

No patients or members of the public were involved.

Results

Search strategy

Our search identified 1071 unique records, after removal of duplicates. We excluded 1013 records on screening titles and abstract, and a further 36 on full-text screening, leaving 22 articles for data charting from the database searches (see figure 1). Reasons for excluding the 1031 records at titles and abstracts included: absence of the word ‘goal setting’ in the abstract; technology not used in a rehabilitation context; non-adult population and narrative reviews, editorials and opinion pieces. Reasons for excluding the 58 articles at full-text screening included: insufficient information about the goal setting process (n=18); technology did not facilitate goal setting process (n=6); technology was not used to set goals (n=6); lack of relevant data to extract (n=1); goal setting did not clearly occur within the technology (n=2); wrong population (n=1); and the article was a study protocol (n=2). Five more articles were identified through checking reference lists and forward citation searching, giving a total of 27 articles for data extraction.

Figure 1

Preferred Reporting Items for Systematic Reviews and Meta-Analyses-Extension for scoping reviews flow diagram for article selection.

Characteristics of included studies

Most of the articles (22/27, 81.5%) were published in the last 5 years. The studies were from the USA (10/27, 37.1%), UK (5/27, 18.5%), Canada (3/27, 11.1%), Japan (3/27, 11.1%), an international partnership between Finland, Sweden, Texas and India (1/27, 3.7 %), an international partnership between New Zealand, Australia, UK and USA (1/27, 3.7 %) a European partnership between Belgium, Greece, UK, Switzerland and Netherlands (1/27, 3.7 %), Korea (1/27, 3.7 %), New Zealand (1/27, 3.7%) and Portugal (1/27, 3.7%). Common study designs were RCTs in which the technologies were evaluated (8/27, 29.6%) and observational studies (7/27, 25.9%), with smaller numbers of qualitative studies exploring the stakeholders views about the technologies for goal settings (5/27, 18.5%), mixed-methods studies (4/27, 14.8%), descriptive studies eliciting opinions concerning digital technologies around goal settings (2/27, 7.5%) and a pilot study (1/27, 3.7%).

Characteristics of included technologies

Among the 27 articles, there were 16 different programmes/software described, which were 7 mobile apps, 3 websites, 2 mobile app/website hybrids (the mobile app was connected with a corresponding website) and technologies (2 mobile apps and 2 websites) connected to a pedometer. Most of the 16 technologies were disease-specific (12/16, 75%) designed for a named condition: heart conditions (n=3), neurological disorders (n=2), diabetes (n=2), chronic obstructive pulmonary disease (COPD) (n=2), schizophrenia (n=2) and cancer-related fatigue (n=1). The remaining technologies (4/16, 25%) were for adults with any chronic condition or multiple chronic conditions. Almost half of the included technologies (7/16, 43.8%) were, at the time of the data charting, available in the market for public purchase from the Google Play store, Apple’s app store, Microsoft’s app store or from a website. The remainder (9/16, 56.3%) were not accessible: four were under development, three were associated with a private health service, one had a region/location restriction and one for no identifiable reason. By downloading the app or accessing the website, reading the app store description and scanning the information in the article, we found that the majority of technologies described (10/16, 62.5%) were designed for self-management use and that the remaining six (6/16, 37.5%) were also for self-management, but with the possibility of having feedback or evaluation from a health professional.

Characteristics of approaches to goal setting

For most of the technologies (9/16, 56.3%), goal selection was undertaken by the patient. The remaining technologies included: two that involved automated goal setting with no direct human control, setting treatment objectives from a predetermined list (2/16, 12.5%), and five that allowed a shared decision moment, in which client and health professional could meet in person or online to decide on the common objectives (5/16, 31.3%). Most of the technologies (11/16, 68.8%) facilitated the evaluation of goal achievement and provided a report of each client’s goal progress, represented by bar graphs, illustrations or figures. For 9 of the 16 technologies (56.3%), there was no identified psychological theory underpinning the approach to goal setting. For the remaining 7 of the 16 technologies (43.7%) the psychological theories used included: Bandura’s Social Learning Theory,18 19 31 32 Self-Determination Theory,14 17 33 Behavioural Change Theory34–37 and Problem Solving Theory.38

Evidence of the user experience

Overall patients reported positive experiences of the technologies included, especially how easy to use or pleasing the technology was. The technology needed to be straightforward and easy to operate, with clear and simple instructions and good accessibility, including for those with lower levels of digital literacy.31 39 One study showed that people less familiar with the internet would need support, and that individuals with a preference for written media were more likely to drop out of studies.19 Another study indicated that older individuals had more difficulties using these technologies.37 Users wanted their technology to be able to track goals, physical activity and other health measures, such as heart rate, weight and diet,37 40 as well as have more specific and individualised relevant goals and personalised feedback from health professionals.31 41 Devi et al conducted semistructured interviews with 16 participants to explore patient experiences of using a web-based cardiac rehabilitation programme. These participants increased physical activity, improved psychological well-being and demonstrated greater empowerment when managing angina symptoms; the programme also instilled confidence related to exercise.34 One study showed that most of the participants were able to identify beneficial outcomes from taking part on the study, and that the technology helped them to gain a better understanding of their disease and its management. Participants liked interactive technology and video links to patient stories, which were perceived to be more engaging than paper-based information.31

Evidence regarding the health effects of the included technologies

Among the included articles, eight were RCTs assessing the effectiveness of six different technologies. These studies evaluated technologies including websites only (n=2),18 32 websites synchronised to a pedometer (n=4),35 42–44 a mobile app (n=1)17, and a mobile app linked to a pedometer (n=1).45 Primary outcome measures for the studies included daily step count (n=5 studies with technology linked to pedometer) and usage and adherence to the technology (n=3). Of note, goal setting was only one feature of many in all these technologies, so any benefits could not be attributed with the goal setting components alone. The studies with technology linked to a pedometer reported increases in daily step count in the intervention group compared to the control group, mostly in the first 4 months of use.35 42–45 However, in most of these studies there were no statistically significant between-group differences in any primary or secondary outcomes at any time points. Demeyer et al45 investigated the effectiveness of a 12-week semiautomated telecoaching intervention on physical activity in patients with COPD in a multicentre RCT. They showed that the app resulted in statistically significant improvements in step count and small changes in time doing moderate physical activity, but that the other outcomes including the overall health status and breathlessness, did not differ. Moy et al42 43 tested the efficacy of an internet-mediated, pedometer-based exercise intervention, again with a component of goal setting, in a population of US veterans with COPD. Differences in daily step counts in the intervention group compared with controls were statistically significant at 4 months, but not at 8 months.

Devi et al35 examined the effectiveness of a web-based cardiac rehabilitation programme for people with angina. They randomised 95 people to either an intervention group using the website connected to an accelerometer, with goal setting around step count or a control group, who continued treatment as usual. The results showed that people in the intervention group obtained a statistically significant improvement in their goal of daily step count weight, and self-efficacy and a reduction in their duration of sedentary behaviour and angina frequency, both at 6 weeks and at 6 months follow-up.

The remaining studies showed that participants demonstrated large variability in website/app usage, especially for the first few months. Two of these studies reported no statistically significant between-group differences in any of the measured outcomes. Foster et al19 conducted an RCT where 85 people were allocated to either an intervention group, given access to a website that provided a goal-direct programme for self-management of cancer-related fatigue, or to a control group, provided only with written information on fatigue management. The authors reported that there were no statistically significant differences in any of the scores at any time point. Similarly, Glasgow et al32 conducted an RCT (n=270) to test the effectiveness of a website-based self-management intervention for people with type 2 diabetes mellitus, which involved a component of goal setting, in comparison to usual care. Participants demonstrated a large variability in website usage over the 4 month period decreasing over time and no significant differences between-groups on most of the engagement variables.

Only one small study, evaluating the efficacy of a mobile-based digital health intervention designed to improve motivation and quality of life in a 12-week RCT, demonstrated a significant increase in all outcomes measured. Compared with a group receiving usual care, the people in the intervention group had significantly greater improvements in self-reported depression, defeatist beliefs, self-efficacy and a trend towards motivation/pleasure negative symptoms post-trial, and these improvements were maintained 3 months after the end of trial.33 See online supplemental appendix 4 for more details.

Discussion

This scoping review identified and summarised the literature that examines technology for goal setting in rehabilitation and the effectiveness of these technologies for improving patient outcomes. Our study showed that the 27 articles included 16 different technologies with the majority of those being mobile apps and the rest websites. Four of the technologies were linked to pedometers providing numeric feedback on progress towards goals. The purpose of goal setting in this context was to enhance physical activity by empowering participants to increase their walking as part of the rehabilitation process.42–45 Several studies have used step counters to provide real-time feedback on physical activity with goal setting, and coaching programmes, with the aim of increasing physical activity, have been associated with larger improvements in amount of physical activity compared with only rehabilitation.46

An interesting finding was that the majority of the technologies identified were meant to aid self-management strategies, with the patients independently selecting their own goals. Fewer technologies allowed healthcare professionals or coaches, to have insight into patient adherence to a self-management programme or allow for additional intervention if patients were having difficulty with progressing towards a particular goal. For example, some technologies provided automated prompts to the patient to conduct self-management activities and allowed them to send information, including photographs, to clinicians to alert them of medical issues.14 40 45 Others technologies allowed the contact with therapists in crisis situations.37 This finding aligned with evidence in the literature that technology-based interventions can help people manage physical symptoms47 and that interventions designed to increase self-efficacy to manage physical symptoms are effective in chronic-disease populations.48

Only a few of the included technologies were created with the intent of aiding therapists and patients to jointly set rehabilitation goals.18 36 39 49 50 These technologies were developed following the recommendation that sharing decisions about goals can have a positive impact on the patient’s health and mental well-being.51 Furthermore while a rich and sophisticated body of theory about goal setting in rehabilitation—with a sound empirical base—already exists52 less than half of the technologies examined were not based on any stated theoretical framework. Our data synthesis suggest that future goal setting technologies should be underpinned by best-practice principles of rehabilitation and evidence about goal setting.

The extent to which the scope or focus of goal setting was restricted in the technologies examined is also notable. Some technologies only permitted goals to be set on a limited set of topics, for example selecting from a menu of predetermined goals. Others only allowed goals to be set around level of performance in just one area of functioning, for example, step count goals. Only five technologies clearly allowed for an open-ended process of setting goals, thus enabling shared decision making and supporting person-centred approach to rehabilitation.14 31 36 41 53

Evidence shows that a move towards a person-centred, caring and strengths-based approach can promote engagement in rehabilitation.54 This process has been shown to facilitate disabled persons’ voices to be heard, and their expertise and competence to be acknowledged, which may increase patient motivation and drive, achieving the first objective of goal setting. Therefore, person-centredness during technology development may lead to the improvement in intervention effectiveness/efficiency.55 Future technologies developed for goal setting in rehabilitation should also consider how the technology may specifically enhance the effectiveness of therapies and/or be useful for monitoring rehabilitation. These objectives may require a wider focus on which types of goals can be included.

The eight RCTs that gave information about the effectiveness of the digital technologies for patient outcomes have shown that technologies that addressed the requirements of patients with complex care needs. Such patients tend to be high users of the healthcare system and may benefit from rehabilitation,56 and were identified as those who might benefit from a device that allows to set rehabilitation goals in the various aspects of their daily life. Results from these studies also showed that people enjoyed and positively accepted digital technologies as part or in place of their daily rehabilitation procedure. Several studies reported decreases in use after three or 4 months which may indicate familiarity with the technology and reduced novelty impact with ongoing engagement. Therefore, future research should investigate how to help people maintain engagement in goal-setting technologies over longer periods of time (eg, 6–12 months) or concentrate on benefits that may be valuable to achieve in short time periods.

Limitations

While this scoping review was planned, conducted and reported according to relevant guidelines27 various limitations need to be considered. One possible limitation of our study is the change in the research objectives from that stated in our archived protocol. Consistent with the iterative nature of the scoping review methodology, we adapted the objectives of the study in the initial stages of the data extraction process. Five articles we inlcuded were used to pilot the data extraction tool, with the tool then adapted to enable accurate data extraction from the other included studies (online supplemental appendix 3). After we clearly understood the types of studies described in the included articles, we adapted our research objectives; these steps are appropriate in a scoping review.25 Although this may be considered a limitation, the overall purpose of our scoping review remains unchanged, that is to comprehensively synthesise evidence and map the literature about the use of technology around goal setting in rehabilitation. A second limitation is about the quality assessment. Since scoping review methods do not require a quality assessment of included research papers, the study quality is likely to be variable. However, articles included were published in peer-reviewed journals, we excluded narrative reviews, opinion pieces and editorials and not all grey literature was included. Unpublished yet related information on the most current trends in this field may have been missed. Knowing that digital technologies rapidly change, the reported findings may need to be reappraised in the near future. This scoping review addressed a broad area of content and contexts, that is, different technologies, developers, features, goals and implementation contexts; multiple applications; different users, communities and countries and different multiple chronic conditions and single conditions. However, this may limit transferability of the results to a specific context and present as prime areas for future systematic and realist reviews.

Conclusion and implication

These results demonstrated that the web-based and mobile-based interventions were largely accepted and valued by the participants. We have also shown that there is the need for further research to develop technologies that sustain engagement and use over short periods and improve patient outcomes over the medium- to long-term. Researchers and developers of healthcare digital technologies may find benefits accrue when a theoretical framework is used to guide their cyclical, iterative process of design, implementation and evaluation. Clinical research could focus on developing more digital tools that are better integrated into clinical care in order to improve user acceptance, sustained engagement and ultimately, clinical value and behaviour change. These results have given an overall idea about how few technologies exists that specifically support a goal setting process that is collaborative, actively selected, patient-centred, shared and engaged in within the context of an interdisciplinary rehabilitation. Most of the technologies examined by this review were designed for very specific patient populations, and the goal setting components supported by a specific type of intervention. Many of the technologies placed significant restrictions on the type of goals that could be set and the topic. However, this review has also shown that there are in the market, even if still a minority, technologies that identify and facilitate shared discussion and prioritisation of meaningful, individualised goals, presenting patients with a wide variety of possible activities and social roles to provide an indication of the breadth of goals they could consider. The key to successful goal setting is supporting patients to become active partners in their health care. This should be accomplished by encouraging dialogue and questions, exploring values and stressors and celebrating successes.57 Effective goal setting requires active listening by providers as well as new approaches to patient counselling, and digital technologies can certainly support that. Additional research is critical in order to maximise the potential for digital health care, while advancing the triple aim of healthcare to improve patient’s access, increase patient’s satisfaction and, if possible, lower overall costs.

References

Supplementary materials

Footnotes

  • Twitter @carlitwonder, @drbeckyg

  • Contributors CS conducted the study conception and design, and the analysis and interpretation of data, drafted the manuscript and revised content based on feedback. WMML and RG assisted with study conception and design, interpretation of data, and provided critical revision of drafts. KTa and KTo assisted with interpretation of data and provided critical revision of drafts. All authors approved the final version of the manuscript. CS is responsible for the integrity of this work as a whole.

  • Funding The authors have not declared a specific grant for this research from any funding agency in the public, commercial or not-for-profit sectors.

  • Competing interests None declared.

  • Patient consent for publication Not required.

  • Provenance and peer review Not commissioned; externally peer reviewed.

  • Data availability statement All data relevant to the study are included in the article or uploaded as supplemental information.

  • Supplemental material This content has been supplied by the author(s). It has not been vetted by BMJ Publishing Group Limited (BMJ) and may not have been peer-reviewed. Any opinions or recommendations discussed are solely those of the author(s) and are not endorsed by BMJ. BMJ disclaims all liability and responsibility arising from any reliance placed on the content. Where the content includes any translated material, BMJ does not warrant the accuracy and reliability of the translations (including but not limited to local regulations, clinical guidelines, terminology, drug names and drug dosages), and is not responsible for any error and/or omissions arising from translation and adaptation or otherwise.