When doctor becomes patient: challenges and strategies in caring for physician-patients

Fam Med. 2012 Jul-Aug;44(7):471-7.

Abstract

Background and objectives: The current study was aimed at exploring the challenges that arise in the doctor-patient relationship when the patient is also a physician and identifying strategies physicians use to meet these challenges. No previous research has systematically investigated primary care physicians' perspectives on caring for physician-patients.

Methods: Family medicine (n=15) and general internal medicine (n=14) physicians at a large Midwestern university participated in semi-structured interviews where they were asked questions about their experiences with physician-patients and the strategies they used to meet the unique needs of this patient population. Thematic analysis was used to identify common responses.

Results: Three of the challenges most commonly discussed by physician participants were: (1) maintaining boundaries between relationships with colleagues or between roles as physician/colleague/friend, (2) avoiding assumptions about patient knowledge and health behaviors, and (3) managing physician-patients' access to informal consultations, personal test results, and opinions from other colleagues. We were able to identify three main strategies clinicians use in addressing these perceived challenges: (1) Ignore the physician-patient's background, (2) Acknowledge the physician-patient's background and negotiate care, and (3) Allow care to be driven primarily by the physician-patient.

Conclusions: It is important that primary care physicians understand the challenges inherent in treating physicians and develop a strategy with which they are comfortable addressing them. Explicitly communicating with the physician-patient to ensure boundaries are maintained, assumptions about the physician-patient are avoided, and physician-patient access is properly managed are key to providing quality care to physician-patients.

Publication types

  • Research Support, Non-U.S. Gov't

MeSH terms

  • Empathy / ethics
  • Ethics, Medical*
  • Female
  • Humans
  • Interview, Psychological
  • Male
  • Patient Care / ethics*
  • Patient Care / methods
  • Physician-Patient Relations / ethics*
  • Physicians, Primary Care / ethics
  • Physicians, Primary Care / psychology*
  • Quality of Health Care / ethics
  • United States