Main points learned from stakeholder meetings
| Location | Patients | Students |
|---|---|---|
| Preintervention | Care plan or protocol for use during consultation Current unmet information need Ensure paperwork is easily comprehensible Ensure students are confident Ensure preparative training Supervision of student essential Students must admit knowledge gaps | Transport should be provided Group feedback on their performance where possible |
| Postintervention | Real-life teaching required Willingness to participate in the future Recruitment—avoid Christmas and mail best method Confirmed GP practice best location Praise (not universal) for students’ consultation skills Request use of email within consent and utilise for appointments and reminders where agreed | Preparative training—some elements and timing criticised. Role play most effective Supervisor feedback useful Level 2 medication effective preparation for consultation Wanted consultations with more patients Difficulties completing study outside course Educational benefit obtained Preferred to Objective Structured Clinical Examinations (OSCEs) or role play |
| Location | Primary care pharmacists | Medical practice staff |
| Preintervention | Care plan or protocol for use during consultation Ensure preparative training Students access medical record prior to consultation | Care plan or protocol for use during consultation Ensure preparative training Students access medical record prior to consultation Ensure students do not contradict nurse advice |
| Postintervention | Role play good—in ‘protected’ environment Supervisor feedback useful Enjoyed participation Improved their own continuing professional development (CPD) Confirmed that GP practice best location Feedback after each consultation improved performance | Consultation must be recorded in patient's records Need protected time for students to feedback recommendations |
GP, general practitioner.