Table 6

Willingness to wait trade-offs between service characteristics

Marginal willingness to wait in minutes to gain improvement (with 95% CIs)
Perceived improvement in service characteristicsS1S2S3S4
ED clinician instead of an emergency health professional37.0 (30.7 to 43.4)22.0 (9.6 to 34.4)60.2 (46.3 to 76.1)24.0 (15.0 to 33.1)
ED clinician instead of GP27.5 (23.3 to 32.7)
Treatment at hospital instead of home12.1 (7.0 to 17.2)
Treatment at home instead of hospital29.4 (16.3 to 42.5)
Treatment at home instead of a local clinic5.2 (0.3 to 10.2)
For every $A1 reduction in cost1.6 (1.4 to 1.7)2.9 (2.4 to 3.4)1.5 (1.3 to 1.8)1.7 (1.4 to 1.9)
Comprehensive care compared with basic treatment from a clinician you can understand with no interruptions104.9 (90.5 to 119.3)149.2 (110.4 to 188.1)171.8 (136.3 to 207.4)104.7 (82.5 to 128.0)
Basic treatment from a clinician you understand compared with basic treatment from a clinician you cannot understand and some interruptions33.1 (28.0 to 38.2)29.5 (17.1 to 41.8)57.5 (45.8 to 69.2)30.0 (21.6 to 38.4)
  • ED, emergency department; GP, general practitioner.