Table 1

Characteristics of participants by site including information on the symptoms per cent (n)

Overall (N=377)ED (N=81)General practice (N=162)Pharmacy (N=134)p Value*
Participant demographics
Age
 Mean (SD)48.3 (17.8)42.2 (17.9)48.3 (17.6)51.9 (17.1)0.001†
 Missing(7)(4)(2)(1)
Gender
 Male40.6 (151)44.9 (35)40.4 (65)38.3 (51)0.646‡
 Female59.4 (221)55.1 (43)59.6 (96)61.7 (82)
 Missing(5)(3)(1)(1)
Employment
 Employed full-time60.5 (225)66.7 (52)64.6 (104)51.9 (69)0.006‡
 Retired22.0 (82)10.3 (8)23.6 (38)27.1 (36)
 Other (including student, unemployed)17.5 (65)23.1 (18)11.8 (19)21.1 (28)
 Missing(5)(3)(1)(1)
Registered MAS§
 Yes10.2 (38)10.4 (8)6.2 (10)15.0 (20)0.079‡
 No81.1 (301)84.4 (65)82.6 (133)77.4 (103)
 Do not know8.6 (32)5.2 (4)11.2 (18)7.5 (10)
 Missing(6)(4)(1)(1)
Marital Status
 Single24.2 (90)37.2 (29)22.4 (36)18.8 (25)0.012‡
 Married/living with partner61.6 (229)53.8 (42)65.2 (105)61.7 (82)
 Divorced/separated/widowed14.2 (53)9.0 (7)12.4 (20)19.5 (26)
 Missing(5)(3)(1)(1)
Live alone
 Yes20.3 (75)13.2 (10)18.8 (30)26.3 (35)0.061‡
 No79.7 (294)86.8 (66)81.2 (130)73.7 (98)
 Missing(8)(5)(2)(1)
Registered with GP in the UK
 Yes97.8 (364)98.7 (77)98.1 (158)97.0 (129)
 No2.2 (8)1.3 (1)1.9 (3)3.0 (4)
 Missing(5)(3)(1)(1)
Nationality
 British94.9 (351)93.6 (73)96.2 (153)94.0 (125)
 Other EU3.0 (11)2.6 (2)3.1 (5)3.0 (4)
 Non-EU2.2 (8)3.8 (3)0.6 (1)3.0 (4)
 Missing(7)(3)(3)(1)
Norfolk only(N=163)(N=35)(N=71)(N=57)
Pay for prescriptions
 Yes51.2 (82)57.6 (19)50.0 (35)49.1 (28)0.713‡
 No48.8 (78)42.4 (14)50.0 (35)50.9 (29)
 Do not know/missing*(3)(2)(1)(0)
Ailment characteristics
Presenting Symptoms
 Musculoskeletal aches and pains46.4 (175)81.5 (66)36.4 (59)37.3 (50)<0.001‡
 Eye-related11.4 (43)14.8 (12)11.1 (18)9.7 (13)
 Stomach upset4.8 (18)1.2 (1)6.2 (10)5.2 (7)
 Upper respiratory tract28.9 (109)0 (0)34.0 (55)40.3 (54)
 Multiple symptoms8.5 (32)2.5 (2)12.3 (20)7.5 (10)
First time had symptoms
 Yes39.2 (147)64.2 (52)38.8 (62)24.6 (33)<0.001‡
 No60.8 (230)35.8 (29)61.3 (98)75.4 (101)
 Missing(2)(0)(2)(0)
How serious are the symptoms?
 Not serious at all37.0 (136)16.9 (13)27.5 (43)60.2 (80)<0.001‡
 Somewhat serious54.1 (199)75.3 (58)61.4 (97)33.1 (44)
 Very serious9.0 (33)7.8 (6)11.4 (18)6.8 (9)
 Missing(9)(4)(4)(1)
How soon did you need to visit?
 Within 24 h48.1 (178)67.5 (52)47.2 (76)37.9 (50)<0.001‡
 24 h or more51.9 (192)32.5 (25)52.8 (85)62.1 (82)
 Missing(7)(4)(1)(2)
Duration of symptoms
 Median (IQR) in days7 (2–35)1.0 (0.5–7.0)14 (3–42)7 (2–80)<0.001¶
Baseline EQ-VAS(n=370)(n=76)(n=160)(n=134)0.455†
 Mean (SD)68.0 (19.6)68.9 (22.4)66.6 (18.9)69.3 (18.8)
  • *Tests exclude missing data.

  • †ANOVA.

  • ‡Pearson χ2.

  • §National MAS (Scotland).

  • ¶Kruskal-Wallis test.

  • ANOVA, analysis of variance; ED, emergency department; EU, European Union; GP, general practitioner; MAS, Minor Ailment Scheme; VAS, visual analogue scale.