GPPS* and OoA registered patients aged 18+, who saw/spoke† to GP/nurse in past 6 months, DPs registered with a GP practice | GPPS patients in pilot practices, % | OoA registered patients, % | DPs, % |
---|---|---|---|
Overall experience of making an appointment | |||
Very good | 37.4 | 47.1 | 59.6 |
Fairly good | 39.4 | 37.2 | 27.7 |
Neither | 13.6 | 8.0 | 8.5 |
Fairly poor | 6.5 | 5.5 | 4.3 |
Very poor | 3.1 | 2.2 | – |
How good was the GP at… | |||
Giving you enough time | |||
Very good | 53.1 | 56.0 | 63.6 |
Good | 33.0 | 33.3 | 30.3 |
Neither | 9.1 | 5.4 | 3.0 |
Poor | 2.7 | 2.3 | 3.0 |
Very poor | 1.9 | 1.8 | – |
NA | 0.2 | 1.2 | – |
Treating you with care/concern | |||
Very good | 51.6 | 59.3 | 60.6 |
Good | 32.2 | 29.4 | 27.3 |
Neither | 9.7 | 5.6 | 12.1 |
Poor | 3.4 | 3.1 | – |
Very poor | 2.3 | 1.9 | – |
NA | 0.7 | 0.8 | – |
Have confidence/trust in GP | |||
Definitely | 64.7 | 71.1 | 63.6 |
To some extent | 28.2 | 22.2 | 30.3 |
Not at all | 5.4 | 3.7 | 3.0 |
Do not know | 1.8 | 3.1 | 3.0 |
Overall experience of practice | |||
Very good | 47.1 | 57.3 | NA |
Fairly good | 41.6 | 36.0 | NA |
Neither | 7.0 | 3.2 | NA |
Fairly poor | 3.3 | 1.0 | NA |
Very poor | 1.0 | 2.6 | NA |
Bases‡ | 4624 | 307 | 47 |
*GPPS year 7, wave 1, July to September 2012.
†DPs were only asked if they saw a GP or nurse.
‡Bases vary, bases shown are for ‘overall experience of making an appointment.’
DPs, day patients; GPPS, General Practice Patient Survey; GP, general practitioner; OoA, out of area; NA, not applicable.