Number of interviewees by administrative level and facility
| Types of interviewees | Level | Number of participants |
|---|---|---|
| Policymakers | National | |
| Ministry of Health | 1 | |
| A university | 1 | |
| Administrators | Shanghai municipal | 4 |
| Hospital managers | ||
| General hospital | Tertiary | 3 |
| General hospital | Secondary | 3 |
| Specialised hospital | Tertiary | 1 |
| Specialised hospital | Secondary | 1 |
| Private hospital | Secondary | 2 |
| Healthcare providers | 6 | |
| Users | 6 | |
| Other actors | ||
| Municipal Health Inspection Institute | 2 | |
| Lawyers for medical disputes | 2 | |
| The centre that processes medical liability insurance | 1 | |
| The People's Mediation Committee for Medical Disputes | 1 | |
| The Complaint Letters and Visits System | 1 | |
| Total | 35 | |