Facilitators for change, literature reviews 2000–2012
| Dimensions of capability | Domain of the intervention | |||
|---|---|---|---|---|
| Context | Content | Application | Outcomes | |
| Situation and organisation | Characteristics of the intervention | Local delivery process | Results and maintenance | |
| Cultural Underlying beliefs, values, norms and behaviour | Experience Belief | Adaption Customer focus | Teamwork | Supportive culture |
| Technical Training and info support systems | IT systems Competence | Training | Administrative support | Communication |
| Strategic Strategic importance and opportunity to change | Alignment Vision | Resources | Physicians Management | Holistic approach Continuous improvement |
| Structural Mechanisms to facilitate learning and disseminate best practices | External support | Accurate data | Staff involvement | Measurement System-wide scope |