Table 3

Frequency and percentage of staff experiencing negative behaviours at work over the last 6 months (NAQ-R)

Negative behaviour	Never		Now and then		Monthly		Weekly		Daily		Yes, to some degree*		Yes, daily or weekly		Mean score
Negative behaviour	Frequency	Per cent	Frequency	Per cent	Frequency	Per cent	Frequency	Per cent	Frequency	Per cent	Frequency	Per cent	Frequency	Per cent	(out of 5)
Having your opinions and views ignored†	1838	63.2	825	28.4	100	3.4	89	3.1	57	2.0	1071	36.9	146	5.1	1.52
Being exposed to an unmanageable workload†‡	1909	65.8	702	24.2	100	3.4	105	3.6	86	3.0	993	34.2	191	6.6	1.54
Someone withholding information which affects your performance†‡	1972	67.9	734	25.3	73	2.5	84	2.9	40	1.4	931	32.1	124	4.3	1.45
Being ordered to do work below your level of competence¶	2016	70.1	615	21.4	69	2.4	110	3.8	66	2.3	860	29.9	176	6.1	1.47
Being given tasks with unreasonable or impossible targets or deadlines†‡	2185	75.2	542	18.7	69	2.4	66	2.3	44	1.5	721	24.9	110	3.8	1.36
Being humiliated or ridiculed in connection with your work†§¶	2225	76.6	525	18.1	58	2.0	68	2.3	27	0.9	678	23.3	95	3.2	1.33
Having key areas of responsibility removed or replaced with more trivial or unpleasant tasks¶	2259	77.9	460	15.9	65	2.2	72	2.5	43	1.5	640	22.1	115	4.0	1.34
Being ignored or facing a hostile reaction when you approach†	2272	77.9	485	16.6	57	2.0	55	1.9	48	1.6	645	22.1	103	3.5	1.33
Being shouted at or being the target of spontaneous anger (or rage)	2296	78.7	509	17.4	59	2.0	38	1.3	16	0.5	622	21.2	54	1.8	1.28
Spreading of gossip and rumours about you†¶	2340	80.7	453	15.6	39	1.3	40	1.4	28	1.0	560	19.3	68	2.4	1.26
Being ignored, excluded or being ‘sent to Coventry’	2372	81.8	382	13.2	49	1.7	55	1.9	43	1.5	529	18.3	98	3.4	1.28
Repeated reminders of your errors or mistakes†¶	2415	83.1	372	12.8	50	1.7	42	1.4	27	0.9	491	16.8	69	2.3	1.24
Pressure not to claim something which by right you are entitled to (eg, sick leave, holiday entitlement, travel expenses)†¶	2434	83.7	367	12.6	55	1.9	30	1.0	21	0.7	473	16.2	51	1.7	1.22
Persistent criticism of your work and effort†¶	2456	84.3	320	11.0	57	2.0	57	2.0	25	0.9	459	15.9	82	2.9	1.24
Excessive monitoring of your work†¶	2488	85.6	264	9.1	64	2.2	40	1.4	51	1.8	419	14.5	91	3.2	1.25
Having insulting or offensive remarks made about your person (ie, habits and background), your attitudes or your private life†¶	2540	87.2	289	9.9	38	1.3	30	1.0	15	0.5	372	12.7	45	1.5	1.18
Having allegations made against you†¶	2626	90.4	229	7.9	22	0.8	18	0.6	11	0.4	280	9.7	29	1.0	1.13
Intimidating behaviour such as finger-pointing, invasion of personal space, shoving, blocking/barring the way†¶	2662	91.3	204	7.0	23	0.8	16	0.5	11	0.4	254	8.7	27	0.9	1.12
Being the subject of excessive teasing and sarcasm¶	2689	92.5	162	5.6	22	0.8	20	0.7	14	0.5	218	7.6	34	1.2	1.11
Hints or signals from others that you should quit your job†	2716	93.6	145	5.0	17	0.6	13	0.4	10	0.3	185	6.3	23	0.7	1.09
Practical jokes carried out by people you don't get on with¶	2789	96.1	89	3.1	9	0.3	10	0.3	4	0.1	112	3.8	14	0.4	1.05
Threats of violence or physical abuse or actual abuse¶	2843	97.8	53	1.8	4	0.1	1	0.0	5	0.2	63	2.1	6	0.2	1.03

*Collapsed across categories: now and then, monthly, weekly and daily. Total frequencies vary slightly due to missing data. Percentage totals may include rounding error.
†Behaviours with a significantly higher prevalence rate compared to staff without disabilities.
‡Behaviours with a significantly higher prevalence rate for White staff compared to BME staff.
§Behaviours with a significantly higher prevalence rate for BME staff compared to White staff.
¶Behaviours with a significantly higher prevalence rate for male staff compared to female staff.