Table 3

ORs for the effect of a one point increase in patient ratings of interpersonal aspects of the consultation on the odds of having definite confidence and trust in the doctor, by patient age, gender and ethnicity

Consultation aspectsAll patients*Age <35Age 35–64Age 65+
WhiteNon-WhiteWhiteNon-WhiteWhiteNon-White
MaleFemaleMaleFemaleMaleFemaleMaleFemaleMaleFemaleMaleFemale
ORs
 Giving you enough time1.191.171.111.381.311.151.091.361.291.331.261.561.48
 Asking about your symptoms1.261.251.251.141.141.281.271.171.161.311.301.191.19
 Listening to you1.381.421.411.301.301.411.401.291.291.351.351.241.24
 Explaining tests and treatments1.561.551.561.381.391.611.621.441.451.561.561.391.40
 Involving you in decisions about your care1.511.381.381.251.251.561.561.421.421.581.581.431.44
 Treating you with care and concern1.601.591.581.601.591.611.601.631.621.561.551.581.57
 Taking your problems seriously2.862.642.782.252.372.953.112.512.642.893.042.452.58
Rank of importance†
 Giving you enough time7774477556733
 Asking about your symptoms6667766777677
 Listening to you5445555665566
 Explaining tests and treatments3333322334355
 Involving you in decisions about your care4556644442244
 Treating you with care and concern2222233223422
 Taking your problems seriously1111111111111
  • The ORs within each patient subgroup are ranked in the lower half of the table.

  • *ORs taken from table 2.

  • †1=most influential, 7=least influential.