Reconstruction | Analysis |
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Presentation | |
Patient in 70's came with breathlessness … the first thing was he kept saying to me ‘this is exactly like it was about 6 months previously’ … looked back in his notes and 6 months previously he'd been diagnosed with heart failure and so I thought ‘well, you know’ and he was so insistent that it was the same thing …. he was a bit breathless but there wasn't anything really obvious going on … so I thought maybe he was anaemic as well and that had got worse. And it was a Saturday morning so I couldn't easily get any tests straight away so I booked for him to come back first thing on Monday morning for blood tests and ECG and I sent him up to the hospital for a chest x-ray. He was so insistent that it was the same thing and in retrospect that was really misleading for me | Salient feature was patient's insistence that the diagnosis was the same as previously, seemingly confirmed by looking at case notes of his previous presentation System 2 in action as tests ordered, largely to rule in cardiac failure and rule out possible complicating factor of anaemia |
Context issues | |
It was a Saturday morning so I couldn't easily get any tests straight away | Management affected by practice environment—routine blood tests not immediately available |
Outcome | |
Next day contacted by one of his friends … to say ‘actually, he's had a pulmonary embolism … he'd got quite a lot worse that afternoon and been admitted to hospital and …CT showed multiple pulmonary emboli | Delay in diagnosis likely to System 1 overpowering System 2, raising closure threshold enough to be affected by context issues (no blood tests available at weekend) |
Summary | |
System 1 single diagnosis based on the existing label immediately jumps to the diagnosis. Weak System 2 affected by context issues, delaying diagnosis. |